problems with the bat
Registered User
Joined: Apr 2005
Posts: 10
Likes: 0
overlays
Although I have not yet ordered my overlays, he has responded quickly to my e-mails and has been helpful with my questions. Shipping problems happen but at least he's going to reship them to resolve the issue.
Registered User
Joined: Sep 2004
Posts: 1,844
Likes: 0
From: Miami, FL
Originally Posted by neffster
damnit Gman - I'd appreciate it if you'd give the FGC sponsors a bit of slack before jumping all over them. Did you call and speak with Andrew? Do you know the whole story? Then maybe show him a little respect and quit jumping to conclusions. 
Andrew has donated his products FOR FREE to our club on multiple occasions. He is a big time G35 enthusiast and he is a very stand up guy. If he says he mailed out a set of overlays, then I believe he mailed them out. The vinyl doesn't cost him much, nor does shipping. It's not like he sends the items out insured for over the UPS standard $100.
Haven't you ever had mail lost by the Post Office? I have twice. Once was a $3xxx payment to American Express, the other was a letter from my BEST FRIEND who moved from Holland to the Canary Islands to ??? That's right I lost touch with him due to the Post Offices screw ups! This kind of BS does happen and it's not the fault of the person sending out the items.
I would be willing to bet you your TT to my (aluminum pedals
) that Andrew did in fact send out a second set of overlays. The unfortunate thing is that once the guy gets the second set we'll probably never hear about how the first set showed up a few days later. 
The thing that sucks is that often times it takes 5 business days for an item to get sent through the US Postal service (or UPS). The timeline here is PERFECT for Andrew doing the right thing. He kept in touch with the guy, he told the guy he mailed out the items and when enough time passed for there to obviously be a problem, he mailed out a second set of overlays. Gee, what more can a business man do in this situation? You guys bashing Andrew are all either really weak or you have NEVER ran a business before.
Andrew has donated his products FOR FREE to our club on multiple occasions. He is a big time G35 enthusiast and he is a very stand up guy. If he says he mailed out a set of overlays, then I believe he mailed them out. The vinyl doesn't cost him much, nor does shipping. It's not like he sends the items out insured for over the UPS standard $100.
Haven't you ever had mail lost by the Post Office? I have twice. Once was a $3xxx payment to American Express, the other was a letter from my BEST FRIEND who moved from Holland to the Canary Islands to ??? That's right I lost touch with him due to the Post Offices screw ups!
This kind of BS does happen and it's not the fault of the person sending out the items.I would be willing to bet you your TT to my (aluminum pedals
) that Andrew did in fact send out a second set of overlays. The unfortunate thing is that once the guy gets the second set we'll probably never hear about how the first set showed up a few days later. The thing that sucks is that often times it takes 5 business days for an item to get sent through the US Postal service (or UPS). The timeline here is PERFECT for Andrew doing the right thing. He kept in touch with the guy, he told the guy he mailed out the items and when enough time passed for there to obviously be a problem, he mailed out a second set of overlays. Gee, what more can a business man do in this situation? You guys bashing Andrew are all either really weak or you have NEVER ran a business before.
Registered User
Joined: May 2005
Posts: 98
Likes: 0
From: Beaufort S.C.
If it doesnt' work out w/BAT...E-bay has a set for sale. I ordered mine (thinking they were bat's by the images used) and they came quickly. He has the front's / backs and side markers available.
Good Luck (this is the first problem I've read about the overlays)
~Shawn
Good Luck (this is the first problem I've read about the overlays)
~Shawn
Walking The Fine Line...
Joined: Feb 2005
Posts: 19,883
Likes: 128
From: The Lounge
I would wait a few before jumping to conclusions.
In ALL businesses, not matter how big or small, things happen. A buddy of mine ordered his Tokico shocks, was quoted two weeks, and waited 6.
Stuff does get lost in the mail.
While he is a 'business' and should be held accountable, I don't think he needs to be 'knocked the fock out' (although that post did make me laugh)... If anything, he should do like other businesses and offer some sort of compensation for the customer's inconvenience - 10% off or something - you know.
If this were a mod that was keeping you from driving your car I could see the major stress, but it's a cosmetic part. I know you should get what you pay for, but this guy has always carried a good reputation here (as far as I have read). I don't see why he shouldn't be allowed to make good on the sale.
In ALL businesses, not matter how big or small, things happen. A buddy of mine ordered his Tokico shocks, was quoted two weeks, and waited 6.
Stuff does get lost in the mail.
While he is a 'business' and should be held accountable, I don't think he needs to be 'knocked the fock out' (although that post did make me laugh)... If anything, he should do like other businesses and offer some sort of compensation for the customer's inconvenience - 10% off or something - you know.
If this were a mod that was keeping you from driving your car I could see the major stress, but it's a cosmetic part. I know you should get what you pay for, but this guy has always carried a good reputation here (as far as I have read). I don't see why he shouldn't be allowed to make good on the sale.
a.k.a. RANDYS_G
Joined: Feb 2004
Posts: 6,417
Likes: 0
From: Glen Rose, Texas
Registered User
Joined: Nov 2004
Posts: 214
Likes: 0
"there is a lie, there is a BIG lie .. and there is statistics"
If a business makes happy ALL their customers, but one dude AND ONLY ONE was treated badly, should we all just say that his experience is statistically insignificant?
Should we tell him "dude, everyone was happy, so you must be happy because everyone was happy, who gives a crap about what really happened with you" ?
I was speaking in general, probably not related with this case. I just had such an experience. I ordered some car parts from a company. Many people were happy doing busines with them. In my case, they lied to me about parts being shipped and I had to wait for parts for 3 months! Funny, when I posted in a forum and only said what happened to me [not here, not even about G] everyone jumped on me relling me to shut up because everybody else had good experience, give them a break .. blah blah blah
If a business makes happy ALL their customers, but one dude AND ONLY ONE was treated badly, should we all just say that his experience is statistically insignificant?
Should we tell him "dude, everyone was happy, so you must be happy because everyone was happy, who gives a crap about what really happened with you" ?
I was speaking in general, probably not related with this case. I just had such an experience. I ordered some car parts from a company. Many people were happy doing busines with them. In my case, they lied to me about parts being shipped and I had to wait for parts for 3 months! Funny, when I posted in a forum and only said what happened to me [not here, not even about G] everyone jumped on me relling me to shut up because everybody else had good experience, give them a break .. blah blah blah
I had the same experience ^...
So many people said MP3player.com was the best and cheapest place to get a DVD player and there were even pics..
I ordered mine and for 1 month, they kept saying back order and kept telling me next week, next week, then next week, then I told them F it, I paid for express shipping just credit it to me and just charge me for the DVD player...they said ok but no credit showed up....then I called and told them I want a full refund and that this is a shady buiness, then 2 weeks later after a dozen emails and phone calls and a threat to file credit fraud, I got my credit back.
BAT seems like a good guy in this forum and I wouldn't think he is dodging you at all, he is a sponsored seller, so you have a peace of mind at that..
But a business SHOULD be a business and professional, thats all that's missing, but by no means is he going to rip you off...its just the unformal-ness of the business that might be something you are not used too, thats all.
So many people said MP3player.com was the best and cheapest place to get a DVD player and there were even pics..
I ordered mine and for 1 month, they kept saying back order and kept telling me next week, next week, then next week, then I told them F it, I paid for express shipping just credit it to me and just charge me for the DVD player...they said ok but no credit showed up....then I called and told them I want a full refund and that this is a shady buiness, then 2 weeks later after a dozen emails and phone calls and a threat to file credit fraud, I got my credit back.
BAT seems like a good guy in this forum and I wouldn't think he is dodging you at all, he is a sponsored seller, so you have a peace of mind at that..
But a business SHOULD be a business and professional, thats all that's missing, but by no means is he going to rip you off...its just the unformal-ness of the business that might be something you are not used too, thats all.
Last edited by Gee Im Fast; Jul 14, 2005 at 12:24 PM.
Registered User
Joined: Apr 2005
Posts: 1,019
Likes: 3
From: SI, NY
Bat
Important factor here that nobody mentioned is how did the guy pay for the overlays. Bat states that personal checks must wait until cleared. I paid with Money order, and I gave him about a week to get it, a week to ship, and a week to arrive at my door. I believe I got it within a week of him receiving the payment.
He responded to my emails in a resonable time (day or two).
Good luck.
He responded to my emails in a resonable time (day or two).
Good luck.
http://photobucket.com/albums/y42/BlueBatmobile2005/
This happens on every single forum I have ever been on. Everyone buys stuff from a small time vendor and is happy. Hardly anyone posts saying they are happy. One person complains and the chimps come out of the woodwork to bitch and gripe.
This happens on every single forum I have ever been on. Everyone buys stuff from a small time vendor and is happy. Hardly anyone posts saying they are happy. One person complains and the chimps come out of the woodwork to bitch and gripe.
Registered User
Joined: Jul 2003
Posts: 583
Likes: 0
From: DFW, TX
understand that he doesn't just make these for the G35... i'm sure he's got over a dozen orders for other cars... plus any new development he has and plus his regular job and private life... you guys jump the gun too much. yes he's a business but he's not a huge corporation with an entire customer service department, etc... he's one guy... overlays are overlays... it's not a life and death thing... it's not like he didn't offer you any compensation or said oh well it's lost, not my problem... at least he's trying to help out... the way I see it the phrase "the customer is always right" isn't always true, sometimes the customers are aholes... then again if you give him a chance and something else happens then there's a problem...
if you're not happy with his service then just go to your local tint shop and get it done for cheaper probably...
if you're not happy with his service then just go to your local tint shop and get it done for cheaper probably...
I bought my tailight overlays from Bat. I had ZERO issues. A good guy to do business with.
I was going to wait until I got home tonight so I could post a pic. But with all this negative stuff - I felt it was time to chime in.
Lou
I was going to wait until I got home tonight so I could post a pic. But with all this negative stuff - I felt it was time to chime in.
Lou
TheKnite brings up a valid question about the method of payment.
I'm not going to get into the specifics of this situation and start making excuses or tying a noose.
I can relate my experience, which was pretty good. I think it was a few days before my initial e-mail was answered, but follow-up questions were answered fast and the service was fast too. I got my overlays in a week after sending my cashier's check. Likewise, when I asked Andrew if I could exchange my un-installed GTR overlays for the newer GTR-2 style, it wasn't a problem with him and, again, I got my new overlays a week after I sent in my old ones with some cash for the S/H.
I'm not disuputing the service that anyone has received and I'm not justifying any of the alleged shortfalls. But I do believe in speaking up when you've had good service with someone. Such is the case with Blue Bat's Overlays.
I'm not going to get into the specifics of this situation and start making excuses or tying a noose.
I can relate my experience, which was pretty good. I think it was a few days before my initial e-mail was answered, but follow-up questions were answered fast and the service was fast too. I got my overlays in a week after sending my cashier's check. Likewise, when I asked Andrew if I could exchange my un-installed GTR overlays for the newer GTR-2 style, it wasn't a problem with him and, again, I got my new overlays a week after I sent in my old ones with some cash for the S/H.
I'm not disuputing the service that anyone has received and I'm not justifying any of the alleged shortfalls. But I do believe in speaking up when you've had good service with someone. Such is the case with Blue Bat's Overlays.