Atlantic Infiniti curbed my new Volks! What are my options? *PICS*
#32
Registered User
iTrader: (11)
#33
Went to infiniti today ... AND WTF!? The service rep that drove my car " As of last friday, is no longer an employee of Atlantic Infiniti" DAMMIT...
they wouldn't tell me if he was fired or if he quit. Now I have to meet w/ the head of service tomorrow during my lunch break to see if he'll work with me... this could work for me or against me... we shall see...argh!
***PLEASE CHECK YOUR CAR BEFORE LEAVING THE DEALERSHIP!***
they wouldn't tell me if he was fired or if he quit. Now I have to meet w/ the head of service tomorrow during my lunch break to see if he'll work with me... this could work for me or against me... we shall see...argh!
***PLEASE CHECK YOUR CAR BEFORE LEAVING THE DEALERSHIP!***
#34
UPDATE:
Talked to the head service manager (Rob) on the phone, explained the situation. I guess he got a heads up already on the situation from the person I talked to yesterday. He gave me the number of the "wheel guy" they send all their curbed wheels to. If he can fix it "like new" they will foot the bill. If he can't fix it, they'll buy me a new Volk wheel (Which i'm surprised he knew what they were, but then again everyone and their mom has them too... so hehe)
being polite and courteous go a long way...so for the moment i am very pleased with how they are treating the situation. thanks for the advice guys.
Talked to the head service manager (Rob) on the phone, explained the situation. I guess he got a heads up already on the situation from the person I talked to yesterday. He gave me the number of the "wheel guy" they send all their curbed wheels to. If he can fix it "like new" they will foot the bill. If he can't fix it, they'll buy me a new Volk wheel (Which i'm surprised he knew what they were, but then again everyone and their mom has them too... so hehe)
being polite and courteous go a long way...so for the moment i am very pleased with how they are treating the situation. thanks for the advice guys.
#36
Originally Posted by Gilley
I'm glad I read this post. My car is at the dealership now for some warranty work and I'm going to walk all around it before I drive it off.
america's tire did that to my maxima rims once so last week before handing over the keys to them, i took photos of the car and rims right in front of them to show how serious i was...
#37
Originally Posted by DRAGMODE
UPDATE:
Talked to the head service manager (Rob) on the phone, explained the situation. I guess he got a heads up already on the situation from the person I talked to yesterday. He gave me the number of the "wheel guy" they send all their curbed wheels to. If he can fix it "like new" they will foot the bill. If he can't fix it, they'll buy me a new Volk wheel (Which i'm surprised he knew what they were, but then again everyone and their mom has them too... so hehe)
being polite and courteous go a long way...so for the moment i am very pleased with how they are treating the situation. thanks for the advice guys.
Talked to the head service manager (Rob) on the phone, explained the situation. I guess he got a heads up already on the situation from the person I talked to yesterday. He gave me the number of the "wheel guy" they send all their curbed wheels to. If he can fix it "like new" they will foot the bill. If he can't fix it, they'll buy me a new Volk wheel (Which i'm surprised he knew what they were, but then again everyone and their mom has them too... so hehe)
being polite and courteous go a long way...so for the moment i am very pleased with how they are treating the situation. thanks for the advice guys.
Congrats, and g/l with the repair.
C.
#41
Originally Posted by DRAGMODE
UPDATE:
Talked to the head service manager (Rob) on the phone, explained the situation. I guess he got a heads up already on the situation from the person I talked to yesterday. He gave me the number of the "wheel guy" they send all their curbed wheels to. If he can fix it "like new" they will foot the bill. If he can't fix it, they'll buy me a new Volk wheel (Which i'm surprised he knew what they were, but then again everyone and their mom has them too... so hehe)
being polite and courteous go a long way...so for the moment i am very pleased with how they are treating the situation. thanks for the advice guys.
Talked to the head service manager (Rob) on the phone, explained the situation. I guess he got a heads up already on the situation from the person I talked to yesterday. He gave me the number of the "wheel guy" they send all their curbed wheels to. If he can fix it "like new" they will foot the bill. If he can't fix it, they'll buy me a new Volk wheel (Which i'm surprised he knew what they were, but then again everyone and their mom has them too... so hehe)
being polite and courteous go a long way...so for the moment i am very pleased with how they are treating the situation. thanks for the advice guys.
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