Dealer can't do my inspection!
#1
02-11-2006 | 02:17 AM
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Dealer can't do my inspection!
So a month ago I schedule an appointment at Pepe Infiniti in White Plains for oil change, in-cabin filter, and to check a squeak in my clutch pedal. I made the appointment for this coming Monday, as my NY State Inspection is due on the 20th (hard to believe I have my G 3 years this month). Anyway, I call to tell them my work plans changed and I don't need the loaner car, and the service person tells me they've lost their authorization to do State Inspections, and that I need to go elsewhere to get the inspection done. Is this unbelievable?? The inconvenience is bad enough, but now I have to let some yahoo in a gas station put my car on his lift and poke around my brembos! So much for premium service. I've never heard of such a thing from a dealer. Anyway, thanks for letting me vent.
#5
02-11-2006 | 11:25 AM
^ one tech licenced to do inspections at a franchise auto dealer??? Would a dealer even have an unlicenced tech other than an apprentice??
I would move over to a more credible dealer asap.
Dealer can't do my inspection!!
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So a month ago I schedule an appointment at Pepe Infiniti in White Plains for oil change, in-cabin filter, and to check a squeak in my clutch pedal. I made the appointment for this coming Monday, as my NY State Inspection is due on the 20th (hard to believe I have my G 3 years this month). Anyway, I call to tell them my work plans changed and I don't need the loaner car, and the service person tells me they've lost their authorization to do State Inspections, and that I need to go elsewhere to get the inspection done. Is this unbelievable?? The inconvenience is bad enough, but now I have to let some yahoo in a gas station put my car on his lift and poke around my brembos! So much for premium service. I've never heard of such a thing from a dealer. Anyway, thanks for letting me vent.
--------------------------------------------------------------------------------
So a month ago I schedule an appointment at Pepe Infiniti in White Plains for oil change, in-cabin filter, and to check a squeak in my clutch pedal. I made the appointment for this coming Monday, as my NY State Inspection is due on the 20th (hard to believe I have my G 3 years this month). Anyway, I call to tell them my work plans changed and I don't need the loaner car, and the service person tells me they've lost their authorization to do State Inspections, and that I need to go elsewhere to get the inspection done. Is this unbelievable?? The inconvenience is bad enough, but now I have to let some yahoo in a gas station put my car on his lift and poke around my brembos! So much for premium service. I've never heard of such a thing from a dealer. Anyway, thanks for letting me vent.
#7
02-11-2006 | 05:09 PM
Originally Posted by RBull
^ one tech licenced to do inspections at a franchise auto dealer??? Would a dealer even have an unlicenced tech other than an apprentice??
I would move over to a more credible dealer asap.
I would move over to a more credible dealer asap.
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#10
02-11-2006 | 07:26 PM
Just as a heads up, I have yet to see any car dealer in NY with the proper equipment to do the emissions testing for inspections. In NY, if the car is more the 2 yrs old, it must be put on a dyno so the emissions can be tested at hwy speed. That said, chances are, your G was probably going to an offsite shop for inspection anyway. The reason they were able to do it last year was because it was just a safety check. I bet you the shop they outsourced to closed or something. Take a look around thier shop and see if you see a bay dedicated to inspections. you should see the rollers for the wheels and a huge fan. I have yet to see a dealer with one.
The setups are just too damn $$ to justify the few bucks they make on a $37 inspection.
The setups are just too damn $$ to justify the few bucks they make on a $37 inspection.
#11
02-14-2006 | 12:13 AM
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I talked with one of their service consultants today who confirmed pretty much what Diesel 1 said- though she made it sound like their inability to do this was a fairly recent occurrence. She suggested that some electronic method of measuring emissions was acceptable in the past, but not anymore. Oh well, it's off to the Texaco station tomorrow morning...
#12
02-14-2006 | 12:14 PM
Originally Posted by Diesel1
Just as a heads up, I have yet to see any car dealer in NY with the proper equipment to do the emissions testing for inspections. In NY, if the car is more the 2 yrs old, it must be put on a dyno so the emissions can be tested at hwy speed. That said, chances are, your G was probably going to an offsite shop for inspection anyway. The reason they were able to do it last year was because it was just a safety check. I bet you the shop they outsourced to closed or something. Take a look around thier shop and see if you see a bay dedicated to inspections. you should see the rollers for the wheels and a huge fan. I have yet to see a dealer with one.
The setups are just too damn $$ to justify the few bucks they make on a $37 inspection.
The setups are just too damn $$ to justify the few bucks they make on a $37 inspection.
no one really makes anything on a safety inspection. if you need a dealership to get an inspection done i can help you set up and appointment at infiniti of massapequa. i usually keep an eye out on my customer's cars so they get cleaned and make sure everything is going well. just let me know if it'll make you happy
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