What's Infiniti's policy on service loaners? Is it up to each dealership? Do you have to have purchased your vehicle from the servicing dealer?

 

officially, they are to give a loaner for warrantly svc. some also do for maintenance svc.
must be 21 or older

04 6mtC, DG - possibly most babied G on the board.

 

All dealerships participates so no matter what dealership you take it to, they should provide you a loaner car. Make an appointment to ensure a loaner is available. Some dealerships have more loaners then others.

 

thanks

 

When I bought my car, they told me "any service for which an appointment was made" would get a loaner, last minute would be on an "as available" setup, so far, I have always gotten a loaner, even if it was just for service, oil change, etc!


Brilliant Silver/Graphite/Chrome Wheels '04 Sedan/5AT

 

I too was told something similar - make an appointment [about 7 days in advance] for a loaner car - even for oil changes.

 

I have never made an appointment that far in advance but still always have gotten a loaner.


Brilliant Silver/Graphite/Chrome Wheels '04 Sedan/5AT

 

The official corporate policy is also only for work that requires 2 hours of labor or more. Some dealerships are more lenient in that respect than others.