Dealer won't fix the oil leak/drip what do i do?
DO NOT have your personal mechanic take care of it. This car is under warranty, and you could void parts of the warranty if a non-Infiniti Certified technician works on it.
And yes, you CAN force a dealership to do a warranty repair. It's part of their agreement with Infiniti that they must do warranty repairs. If they don't, contact Infiniti about the situation. If they've had repeated problems with a dealership, Infiniti can revoke their right to do any warranty work in the future and/or take away their franchise so they can't sell an Infiniti.
But to get it done without the hassles, take it to another dealership.
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Joined: Feb 2009
Posts: 51
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From: NJ
You know, I also wondered about the RDS display. It wasn't showing me anything, although stations were triggering the RDS light to display on the radio (I bought it in December 08). I was reading a thread on here about someone else not getting radio station displays that he knew transmitted in the DC area. Also, I am in LA, so EVERYONE is broadcasting it.
Well, they mentioned hitting the "DISPLAY" button in that thread. When I tried it, it did nothing for me. After trying and trying again, I held it down for somewhere between 5 and 10 seconds. My car has been displaying the RDS info ever since.
Please give that a try. Hold down that Display button way longer than you think you need to.
Good Luck,
Dave
Well, they mentioned hitting the "DISPLAY" button in that thread. When I tried it, it did nothing for me. After trying and trying again, I held it down for somewhere between 5 and 10 seconds. My car has been displaying the RDS info ever since.
Please give that a try. Hold down that Display button way longer than you think you need to.
Good Luck,
Dave
It's in the manual
Just go to a different dealership. Everyone gets fvcked with at the dealership. You're nothing "special" or "different".
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Joined: Feb 2009
Posts: 51
Likes: 0
From: NJ
I own a 2006 sedan x model with 17,6K miles on it. I've had all my regular oil changes (currently using mobil clean 5000 with a purolator pure one filter).
I have an oil drip/leak problem that the dealer will not address....Can someone advise me as to how to handle this?
I have complained about a burning smell in my car for the past one year (ten thousand miles). I've had three oil changes (my fourth last week) in the meantime. Each time I take the car to the dealer to complain that something is wrong. They claim that they looked at the car and cannot duplicate the issue. Also, they never even bothered to tell me that my air filter needed to be changed.
I've got a picture of the oil leak/drip. How should I handle this now? My feeling is that the dealer doesn't want to fix the problem.
I also complained to the dealer that something is wrong with my radio, because it doesn't display the radio info like a RDS radio should. They told me that my car doesn't have an RDS radio. Infiniti customer relations just sent a written confirmation stating that my car is equipped with this function.
What do I do, here? this is crazy. I've used Infiniti of Englewood in new jersey and Infiniti of Manhattan. Both are shady.
It doesn't help that I am a woman (and a minority). I've seen how they treat us differently, unfortunately.
Any help or advice would be tremendously appreciated.
I have an oil drip/leak problem that the dealer will not address....Can someone advise me as to how to handle this?
I have complained about a burning smell in my car for the past one year (ten thousand miles). I've had three oil changes (my fourth last week) in the meantime. Each time I take the car to the dealer to complain that something is wrong. They claim that they looked at the car and cannot duplicate the issue. Also, they never even bothered to tell me that my air filter needed to be changed.
I've got a picture of the oil leak/drip. How should I handle this now? My feeling is that the dealer doesn't want to fix the problem.
I also complained to the dealer that something is wrong with my radio, because it doesn't display the radio info like a RDS radio should. They told me that my car doesn't have an RDS radio. Infiniti customer relations just sent a written confirmation stating that my car is equipped with this function.
What do I do, here? this is crazy. I've used Infiniti of Englewood in new jersey and Infiniti of Manhattan. Both are shady.
It doesn't help that I am a woman (and a minority). I've seen how they treat us differently, unfortunately.
Any help or advice would be tremendously appreciated.
As I understand it you've had 4 oil changes with this stealership and complained about the oil leak each time. Like a few others have mentioned
it's time to find another dealership. My question is, "why have you waited
so long to spend your $ somewhere else?" The only reason I'd ever go to my
dealership is if I needed warranty work. I don't like them nor do I
trust their work. With my previous Z I never felt that way at the Nissan
dealership....
Gary
it's time to find another dealership. My question is, "why have you waited
so long to spend your $ somewhere else?" The only reason I'd ever go to my
dealership is if I needed warranty work. I don't like them nor do I
trust their work. With my previous Z I never felt that way at the Nissan
dealership....
Gary
Registered User
iTrader: (2)
Joined: Feb 2009
Posts: 1,083
Likes: 96
From: Rio de Jeneiro or East Coast
A strong , assertive to aggressive women will usually easily buffalo the stealership if she's in the right: timidity will get us nowhere- temerity will get you places in the car world!
Last edited by Infiniti Chica; Mar 6, 2009 at 03:53 PM.
When I had a problem with my local dealership, I contacted consumer affairs, got a call a few days later from the regional manager to bring the car in for warranty service...You gotta get to the top of the chain to get things done sometimes...
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