I took my car for warranty service at the local Infiniti dealer and when I got it back they had removed the license plate frames (from the dealer where I bought the car) and replaced them with their own.

I'm pretty miffed but not sure what, if anything, to do about it.

Anyone else had this experience?

 

Well, if you really want your frames back . . . Go back and ask for them. Assuming that they haven't made it to the round file, yet.

 

Yeah, the previous frames were no big deal. I just think it's kind of arrogant of the dealer to mark my car like they own it.

My wife suggested I call and tell them they got her all upset cause the G35 was a present from her daddy, and he owns the other dealership.

I thought it would be pretty funny to get the other dealership involved in some revenge plan. Like swap out the sales manager's frames when he's not looking.

Any suggestions?

 

Some shops have "fine print" reading something like they have the right to replace the frames at their discretion. It would suck if you had a custom plate that they replaced, but why not just take off the dealer frames?


Don't do free advertising for them!

 

Although this might seem harsh, but I am surprised that you are asking us on what to do. Be assertive and ask for what you want, that's just my opinion.

 

funny. this just happened to me last week.

 

Although this might seem harsh...how's that clutch-stalling issue coming along?

 

why woulndt you take it to that dad's place?

 

Get a custom made frame that says "Don't touch my f*cking license plate frame you @ssholes!". See if they remove that one.

 

Ohh! Yeah I like that! It's subtle, to the point, and not too "over the top". Thanks, Cru - I might just do that. (I'm being serious now, that would be funny though, not that I'd want to drive around town with it, but just for those "special" visits to the dealership. )

 

I would be pissed over something like that even though it is a minor thing. I would just call them on it and see what they say. Better yet, go there in person with the frames in hand.

 

haha, I like that idea

 

When you get the bill the next time you take the car in for service, subtract $10 from the total and call it "advertising fee"! See what they say to that!

It sucks that they feel they have the right to take things from your car. It should not be stated anywhere that they are allowed to "steal" your property. That is just wrong. Why should you advertise for them for free? Just not right, especially if they do a crappy job!

 

Yup that would annoy the heck out of me. But if this dealer does good work and is convenient, why cut off your nose to spite your face.

 

I not sure I understand exactly what you're saying but my take on the whole dealer plate holder thing is that it's a sales tool. Specifically, that it's designed to tell people where to buy the Infiniti. I live in an area where we don't have a choice of competitive dealers nearby. There's one about 20 miles from where I live (that's the one that stole my plate holders) and then there's another one (owned by the same people) that's about 45 miles away. I bought my G35 from a dealer 280 miles from here because I didn't like the take-it-or-leave-it attitude the local sales people had.

When the dealer stole my tags and replaced them with their own, they implied that I was another satisfied customer. I guess that I am, from a service standpoint, but I'm not when it comes to their sales department.