Maintenace at dealer.. or who cares go anywhere?
#31
#32
This simple topic has been useful in clarifying some "myths".
Most of the franchised auto service shops (Tire Kingdom, Midas) have their employees on a commission basis. Their goal is to get as much money from you as they can and your goal is the opposite... hardly a healthy business relationship and fertile ground for fraud.
Moreover, the employees at many of the franchised auto shops are under pressure to get through as many jobs as possible. This creates an environment where the mechanic is tempted to take shortcuts or not do the job properly.
There are good and bad in dealerships as well as the independent auto shops, although you have more recourse when dealing with a dealership. In all cases, you need to be vigilant when dealing with car repairs. The bills are usually significant and incomplete work could leave you with a blown engine.
A dealership must demonstrate (with proof) that something was done or not done by the owner, which justifies the manufacturer refusing to meet the warranty conditions. It is Infiniti and not Joe Schmo dealership that provides the warranty. The dealership follows the policy of the company which the dealership represents and can not lawfully pick and choose when they will uphold the warranty.
Most of the franchised auto service shops (Tire Kingdom, Midas) have their employees on a commission basis. Their goal is to get as much money from you as they can and your goal is the opposite... hardly a healthy business relationship and fertile ground for fraud.
Moreover, the employees at many of the franchised auto shops are under pressure to get through as many jobs as possible. This creates an environment where the mechanic is tempted to take shortcuts or not do the job properly.
There are good and bad in dealerships as well as the independent auto shops, although you have more recourse when dealing with a dealership. In all cases, you need to be vigilant when dealing with car repairs. The bills are usually significant and incomplete work could leave you with a blown engine.
A dealership must demonstrate (with proof) that something was done or not done by the owner, which justifies the manufacturer refusing to meet the warranty conditions. It is Infiniti and not Joe Schmo dealership that provides the warranty. The dealership follows the policy of the company which the dealership represents and can not lawfully pick and choose when they will uphold the warranty.
#33
Originally Posted by sunmind
The dealership follows the policy of the company which the dealership represents and can not lawfully pick and choose when they will uphold the warranty.
To the dealership there is a big difference between repair your car under warranty and without warranty. They make tons of money if do it without warranty.
Their attempt is to try all possible ways to do the work without warranty.
They know which one is and is not obvious so that they can play "not covered under warranty" game with you.
If you want to play the law game with them, that's fine. Ask them to write down what they said on paper for why they refuse to repair it under warranty and tell them you will use it in court. I ask my Audi dealer 10 times (well, not that many) and didn't get what I want but finally they fixed it for me under warranty and made me feel like they do that because I am a faithful customer and want me to come back to buy/service car in the future
#34
Originally Posted by Gorn
Customer service is gone in this country when we have to worry about making the people we give money to angry.
#35
Registered User
iTrader: (2)
Join Date: May 2008
Location: Kansas City Kansas
Posts: 131
Likes: 0
Received 0 Likes
on
0 Posts
Interesting
Originally Posted by ugaexploder
it's not like they're rebuilding your engine. it's just changing oil, any grease monkey can do it. plus most of those places it's not like they drive your car either, you pull in to a bay and they work on it. just watch them do everything, you gotta be pretty bad to mess up on a oil change.
#36
Originally Posted by diablo1356
its a ****ing oil change!! this is not some supercar...just take it to wal mart and get the $15 oil change. if it makes you feel better supply your own oil filter. im just wondering...if anyone owned a maxima or altima would they pay over $50 for an friggin oil change?
rip-me-lubes sometimes don't bother changing the oil or filter. other times they'll cause bigger problems for when you come back.
#37
#38
Registered User
iTrader: (1)
Join Date: Mar 2008
Location: Olympia,WA
Posts: 176
Likes: 0
Received 0 Likes
on
0 Posts
Guys
I do it only at the dealership...they take care of all the issues and give me a loaner all the time.. Some of the stuff in the scheduled maintenance is a rip off I agree...I follow the Edmunds scheduled maintenance instead.....everything else I go to the dealer.... My oil change is < $50 as well..and you get a complimentary wash and vaccum the car...
I do it only at the dealership...they take care of all the issues and give me a loaner all the time.. Some of the stuff in the scheduled maintenance is a rip off I agree...I follow the Edmunds scheduled maintenance instead.....everything else I go to the dealer.... My oil change is < $50 as well..and you get a complimentary wash and vaccum the car...
#39
Registered User
iTrader: (1)
Join Date: Apr 2008
Location: So Cal
Posts: 34
Likes: 0
Received 0 Likes
on
0 Posts
Jiffy Lube scares Me.*********************************************** ************************** A friend bought My old BMW that I had maintained since new.He took it to Jiffy Lube,then had an oil leak afterwards.He asked me to look at it,and I discovered a tapered pipe plug had been installed instead of the drain plug.********************************************* ************************************************ My ex girlfriend called Me from Jiffy Lube.She took her VW and had a 19.95 coupon.They drained her oil,then wanted 80.00 for synthetic.Thats extortion,because they should have told her first,before draining it! They charged her the 80.00 and didnt even change the filter.I found the old filter with the date and miles written on it,that I had installed previously.
#40
Thread
Thread Starter
Forum
Replies
Last Post
RemmyZero
V36 DIY
10
04-23-2018 11:13 AM