what has the dealer done to my brakes?
what has the dealer done to my brakes?
The rotors on my 2008 G35 sedan were warped. So, I asked the dealer about the brake judder tsb. My car was under warranty, and was still covered. Great! I got the rotors turned and new brake pads installed under the factory warranty. But, the brakes started squealing soon after the work was done. I took the car back. The dealer installed updated brake pins. A 100 miles later, the brakes squealed again. I took the car back to the dealer. They scrubbed the pads and rotors. A 100 miles later, the brakes started squealing again. What the heck?! Does the tsb require harder pads to be installed?
Not sure what the problem is, but perhaps the problem is that you got your rotors turned instead of replacing them...sometimes that happens since the rotors still could have some remnants of the old pads and your new pads aren't sitting well with that.
It's also possible that you didn't bed in the pads to the rotors...try that first?
It's also possible that you didn't bed in the pads to the rotors...try that first?
Improper bedding of your rotors can trigger this.
So can not applying brake quiet to the back of the pads during installation. Try having the stealer switch the brakes to ceramic pads and see if that helps. Organic or semi-metallic pads can be noisy.
So can not applying brake quiet to the back of the pads during installation. Try having the stealer switch the brakes to ceramic pads and see if that helps. Organic or semi-metallic pads can be noisy.
They might have not put brake grease on the back of the pads and/or the pins. I usually buy Hawk Ceramic pads and rotors from Amazon and have my local mechanic switch them since it will be much cheaper and better quality than OEM.
I'm starting to get a slight squeal on ceramic pads too after 6 months of use though.
I agree that bedding the brakes is a fair suggestion and may help however, the average consumer has never heard of this process and is certainly not responsible for solving this on his/her own. Especially on a warrantied vehicle.
It's the manufacturers responsibility, via the dealership, to find a solution and fix them.
They should have replaced the rotors. Ask them exactly what brake pads they used. If you can, go to a different dealer.
It's the manufacturers responsibility, via the dealership, to find a solution and fix them.
They should have replaced the rotors. Ask them exactly what brake pads they used. If you can, go to a different dealer.
I didn't know that dealers can supply non-OEM parts like ceramic pads. The OEM pads are semi-metallic and that's what the dealers sell and/or replace when using the TSB.
They might have not put brake grease on the back of the pads and/or the pins. I usually buy Hawk Ceramic pads and rotors from Amazon and have my local mechanic switch them since it will be much cheaper and better quality than OEM.
They might have not put brake grease on the back of the pads and/or the pins. I usually buy Hawk Ceramic pads and rotors from Amazon and have my local mechanic switch them since it will be much cheaper and better quality than OEM.
When I was having issues with my window motor, and the local stealer quoted me almost $900 to diagnose and repair, the master tech was more than happy to give me all the diagrams and pinouts of the BCM and the window switch and wires to let me give fixing it a shot before having to drop that kind of money.
It depends on the dealer, really, and how far they're willing to go to please their customer. Yes, a lot of dealers will try to do the minimum to get out intact, but I've seen dealers go that extra step to make their customers happy at their expense. It doesn't hurt to try. The worst they can say is no.
When I was having issues with my window motor, and the local stealer quoted me almost $900 to diagnose and repair, the master tech was more than happy to give me all the diagrams and pinouts of the BCM and the window switch and wires to let me give fixing it a shot before having to drop that kind of money.
When I was having issues with my window motor, and the local stealer quoted me almost $900 to diagnose and repair, the master tech was more than happy to give me all the diagrams and pinouts of the BCM and the window switch and wires to let me give fixing it a shot before having to drop that kind of money.
What you're writing doesn't address what I've written. Are you saying that dealers DO supply non-OEM parts? You do realize that supplying non-OEM parts voids the warranty from Infiniti correct? That's why performing a TSB requires that the brake parts replaced be OEM, which are semi-metallic to maintain the warranty. I'm questioning you on the fact that you mentioned that the dealer can supply non-OEM brake parts in your earlier post.
As for other mechanics, you can get non-OEM parts from them like ceramic brake pads as you suggested, but it still voids your warranty from Infiniti.
Last edited by mathnerd88; Jul 31, 2012 at 03:19 PM.
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It depends on the dealer, really, and how far they're willing to go to please their customer. Yes, a lot of dealers will try to do the minimum to get out intact, but I've seen dealers go that extra step to make their customers happy at their expense. It doesn't hurt to try. The worst they can say is no.
When I was having issues with my window motor, and the local stealer quoted me almost $900 to diagnose and repair, the master tech was more than happy to give me all the diagrams and pinouts of the BCM and the window switch and wires to let me give fixing it a shot before having to drop that kind of money.
When I was having issues with my window motor, and the local stealer quoted me almost $900 to diagnose and repair, the master tech was more than happy to give me all the diagrams and pinouts of the BCM and the window switch and wires to let me give fixing it a shot before having to drop that kind of money.
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