Opened the box to find only the spacer. Isn't there suppose to be different size screws, etc with even the basic spacer?

 

Spacers don't always come with new lugs/bolts. But yes, you need new (longer) ones to use with your spacers.

 

I was under the impression these were included, since the invoice says that as well. I can see this is already getting off to a bad start.

 

Then yeah... I'd be on the phone with someone asking where your parts are and they need to ship them overnight!

 

what vendor did you get the spacer from? you should get like 18 bolts : 4 long bolts, 3 medium length bolts, and 11 short bolts (for the perimeter), washers for all the bolts, and plastic 6 plastic spacers (goes between top and bottom plenum and acts as seals) all in separate zip-loc baggies stuffed into one ziploc baggie with Motordyne Engineering logo...

 

+1. When I received mine from Motordyne I was so impressed with the organization and packaging. It made everything so easy. Where did you order this from? This can't be right. You have to have the new bolts because the old ones won't be long enough once the spacer is in. Did you get a gasket as well or just the spacer?

 

It was bought from motordyne engineering! No separate packages with bolts,, etc... just the spacer, invoice and directions. I called and left a message, but haven't heard anything back as of yet.

 

Update, got ahold of Tony and he is going to overnight the bolt package. He said it definately should have been included. First time I had spoken with him and very pleased with his willingness to correct the problem. I will give a review once I get the bolts and get the spacer installed.

 

Did you also get the gasket? You will need that too.

 

Hahahahaha... I thought he meant WHEEL spacers.... Hahahahaha! My bad

 

HAHAHAHA! Nick's a dork, Nick's a dork. That made my day. You shouldn't have said anything and no one would have known .

 

lol... I am at least honest and admit my mistakes

 

I got the gasket. Hopefully the rest will be here tomorrow. I knew Nick was talking about wheel spacers when he said lugs/bolts. I just was going to bust him out.

 

Bolt pack sent! Overnight FedEx.

Sorry about that.

Thank you,
Tony

 

Top-notch customer service as always.

Thanks for taking care of the community, Tony.