As some of you may know I have the hood rub issue where my hinge went out of alignment/failed.
Here is my original post on the matter:
https://g35driver.com/forums/g35-cou...aused-pic.html

Well I went to the dealership and showed them how it binds when opening. They take the car and an hour later give it back to me and take me outside. The hood is no longer rubbing. They try and tell me that the hinges just needed lubrication which corrected the issue. I tell them that there is no way that spray lubrication moved the hood back half in inch to where it was supposed to be. Obviously they re-adjusted the hood to make it fit. I tell them that the hinge could be failing since it needed realigned. I bought the car last month from Infiniti certified with no accident history whatsoever. They stick to their story and tell me they have never seen another issue like this with the hinge going out of alignment. I hace read on here that others have had this same issue and need your help. Could you please post any pictures you can if you have had this same problem. Also if you had a dealership repair it any paperwork you could provide would be huge at this point.

This is the pic of what mine looks like:


I need to prove to them that this is not an isolated case and that it has indeed happened to others. I am still absolutely amazed that they are trying to tell me that lubrication will make the hood move half an inch and back into proper position...

Again, any help you could provide would be epic at this point. I have a complaint in to Infiniti customer relations and have an appointment for Monday of next week to get this resolved. Any evidence that you could provide me with of this happening to other g-coupes would be HUGELY appreciated.

Thanks for the help folks!

 

what the dealer was trying to tell you is, because the hinge was not lubricated, it caused the hinge to buckle. Things like this are from lack of maintenance. I seriously doubt Infiniti will do anything about it. You had the hood realigned, just touch up the paint, and you will be good to go....and Lubricated those damn hinges!

 

Yeah sorry bud but you are going to have to eat this one. I can not find a TSB for this at all. Like scottsg35 said, just get you some touch up paint and don't simmer over this anymore. Yes it sucks but no one will be the wiser. At least your hinge is set correctly now. Just note it in the future to lube it up.

 

had the same problem. heres a pic of my bill look at the bottom of the page. the hinges were replaced for free under warranty.

 

Precisely the info I needed. I received a few pm's from others as well that had this work done under warranty. Im guessing im going to have to do the touch up paint on my own. But as long as the hinges are replaced I feel better about it. The whole point was to not have this become a re-occuring issue...

Thanks for the help folks, I will let you know the outcome now that I can prove this is not an isolated case....

 

Infiniti customer relations spoke to the dealer without talking with me first... Basically they called with their minds made up. I told them how I had proof that this has happened to other owners but they said that does not apply to my specific case. So basically Infiniti will warranty issues on some cars but not others with identical issues. Makes no sense to me but I guess at this point I eat it and put touch-up paint on my G.

You know on my wifes Acura we have never had an issue with any warranty work. Things were repaired or replaced always without any question. Infiniti on the other hand has been a complete let down...

At this point I very much regret buying their "Elite" warranty because their is simply nothing elite about it...

 

I got mine replaced for free. Not sure why the dealer is giving you crap. Try another dealer.

 

What design flaw? everything that is hinged needs to be lubricated. Thats is the problem, people are not lubricating the hinges. I would say that some people dont open their hoods until it is time to change the oil, that can be over 3 months. That is more than enough time for the hinges to rust. Lets use a little common sense here!

 

I have a 1967 mustang that I have never had to Lubricate the hinges. I also own two other vehicles which havent required lube. Youre telling me that we have de-evolved the simple hinge to make it so it requires lubrication every couple months? Common sense tells me we have been doing the hinge right for over the past 60 years. Why in the world would we change it to add another part that requires constant lubrication/servicing when the past tells us we dont... I could understand every so many years but this is rediculous...

 

well, im sure that the hinge for the G35 is manufactured with much tighter tolerances than the Mustang hinge. You see hinge malfunctions all the time with the old GM cars, ive seen countless hoods buckled. Those required lubrication. The solution is called preventative maintenance my friend. How do you suggest they manufacture a hinge to alleviate this problem?

 

Is it required to lubricate the hinges in the required maintenance? I really don't know, just asking.

 

Guys - check out my other thread. The bodyshop manager I was talking to is saying that this is issue is totally due to the hinges not being lubricated - or being able to be lubricated. It is pretty hard to get at them unless you have a straw or something and stick it through the plastic cowling. They are replacing these all the time on G's in Ottawa. They are warranting the hinges but not the damage.

Don't know why the dealer is giving you such a hard time. However, in the infiniti maitenance, they do say they lube the hood hinges - even though most likely they can't get at them properly. Do you have your work done at the dealer regularly?

 

Wd40 comes with a straw

 

Has anyone tried replacing the hood hinges? I did not see any 'how to' on the forum. My 03 sedan just developed this problem and the dealer says it's $470 to replace the hinges. But 2 replacement hinges are $40 online.

 

It is a pain. You have to remove the fenders to get at the hinges. The dealer is raping you. Mine charged me 2 hours of bodyshop labour (around $100) in total.