frickinbrite.com horrible service and customer service

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Old May 10, 2007 | 07:06 PM
  #1  
g35brother's Avatar
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From: Orlando, Florida
frickinbrite.com horrible service and customer service

Just a heads up to people in Florida or the East Coast, I would not order ANYTHING from frickinbrite.com or v-leds as they are otherwise known. I ordered bulbs almost 2 weeks ago and paid $7.95 in shipping for 5 bulbs. They ship via snail mail so really only spend about 1.50 plus 50cents for delivery confirmation and charge so much. I understand handling charges but WTF I've emailed them twice. First response was sorry nothing we can do about it. Haven't received the second, third I just sent is asking for a return.

Talk about upcharging or making your margins on bulbs higher through shipping. Also on their website they specify 3-5 days to ship from WA to FL. Yea its out of their hands but nonetheless this is ****ty service. Especially when a customer writes to let them know of their distress. Oh well just venting and hoping to help florida peeps out. Just order from superbrightlights.com wish I would have.
 
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Old May 10, 2007 | 08:26 PM
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all me LEDs are from vleds.com and i have never had a problem with them. sorry to hear you had such a bad experience.
 
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Old May 10, 2007 | 08:54 PM
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I got mine from supperbrightled's and have had great service from them when one went out.
 
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Old May 10, 2007 | 08:54 PM
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Originally Posted by aHero4Eternity
all me LEDs are from vleds.com and i have never had a problem with them. sorry to hear you had such a bad experience.

You need to go study for your finals!!
 
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Old May 10, 2007 | 10:59 PM
  #5  
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From: Paducah, Ky
superbrightleds.com

great product. super fast shipping. have bought from 3 times hightly recommended
 
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Old May 11, 2007 | 03:31 AM
  #6  
Calvin's Avatar
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Originally Posted by ttrank
You need to go study for your finals!!
LOL...

i studied for about 3 hours today.

then went on a date.

whether it was worth skipping out on studying or not...we'll see.

oh yeh...vleds > superbrightleds!!!
 
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