Infiniti Serramonte closed?
Yeah, they advised me of the closure about a month ago. The parent company decided not to comply with a major upgrade request from Infiniti.
Pete has been reassigned to Lexus, Andy is over at Honda, John is over at Nissan, Barbara is over at Acura. The mechanics have scattered all over. Sydney is in Oakland and Hernan is at Peninsula.
I was 2/3 into my OC test when Serramonte closed. Peninsula picked up mt last OC test. The service manager there is a really decent person.
Pete has been reassigned to Lexus, Andy is over at Honda, John is over at Nissan, Barbara is over at Acura. The mechanics have scattered all over. Sydney is in Oakland and Hernan is at Peninsula.
I was 2/3 into my OC test when Serramonte closed. Peninsula picked up mt last OC test. The service manager there is a really decent person.
Originally Posted by andy2434
Yeah, they advised me of the closure about a month ago. The parent company decided not to comply with a major upgrade request from Infiniti.
Pete has been reassigned to Lexus, Andy is over at Honda, John is over at Nissan, Barbara is over at Acura. The mechanics have scattered all over. Sydney is in Oakland and Hernan is at Peninsula.
I was 2/3 into my OC test when Serramonte closed. Peninsula picked up mt last OC test. The service manager there is a really decent person.
Pete has been reassigned to Lexus, Andy is over at Honda, John is over at Nissan, Barbara is over at Acura. The mechanics have scattered all over. Sydney is in Oakland and Hernan is at Peninsula.
I was 2/3 into my OC test when Serramonte closed. Peninsula picked up mt last OC test. The service manager there is a really decent person.
Registered User
iTrader: (10)
Joined: Jul 2006
Posts: 3,942
Likes: 7
From: PNW in Washington
6MT Coupe
Originally Posted by Nasty_Nissan
Do you happen to know which dealer he ended up going to to the new VQ? I have to switch my testing over to a new dealer, and any insight you might have would be greatly appreciated.
Originally Posted by kris79
to you lol.
Long story short . . . We chalked it up to a misunderstanding.
I know it is kind of a journey for alot of you guys but if you are looking for a dealer and advisor that are mod friendly hit up Infiniti of Oakland. Jesse Appostle is the service advisor you would want to talk to. Also Dean Pendly the service manager is probably the best around! I am kinda bias but have experience first hand about 4 other norcal dealers and Oakland tops them all!
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Joined: Apr 2005
Posts: 10
Likes: 0
From: San Francisco, CA
I am very disappointed.
How they (Nissan or whatever) could screw us all?
First, now I have to drive 25 miles to get service!
Second, I have had VERY GOOD experience with Serramonte guys.
Will I buy Infiniti again?
I don't know.
How they (Nissan or whatever) could screw us all?
First, now I have to drive 25 miles to get service!
Second, I have had VERY GOOD experience with Serramonte guys.
Will I buy Infiniti again?
I don't know.
Originally Posted by vodkarocket
If so, I'll be dancing in circles. 
Every experience I've had with them, be it service, sales, or parts has been unacceptable.
Every experience I've had with them, be it service, sales, or parts has been unacceptable.if he's reading this, so be it! john, you gave me such a hard time dude and your "techs"!
-jeff (you know the name!)
however, i bought my car there last november.....i should be a damn shame of myself!
Originally Posted by jasoncham2003
I know it is kind of a journey for alot of you guys but if you are looking for a dealer and advisor that are mod friendly hit up Infiniti of Oakland. Jesse Appostle is the service advisor you would want to talk to. Also Dean Pendly the service manager is probably the best around! I am kinda bias but have experience first hand about 4 other norcal dealers and Oakland tops them all!
-addition (so that i wont be a post *****)
GO GO 3riple post!
