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Infiniti Serramonte closed?

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  #16  
Old 10-12-2007, 07:14 PM
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Originally Posted by vodkarocket
Peninsula Infiniti in Redwood City- there's a good service advisor named Brian Reidy there.


+1 for brian reidy
 
  #17  
Old 10-12-2007, 07:41 PM
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Yeah, they advised me of the closure about a month ago. The parent company decided not to comply with a major upgrade request from Infiniti.

Pete has been reassigned to Lexus, Andy is over at Honda, John is over at Nissan, Barbara is over at Acura. The mechanics have scattered all over. Sydney is in Oakland and Hernan is at Peninsula.

I was 2/3 into my OC test when Serramonte closed. Peninsula picked up mt last OC test. The service manager there is a really decent person.
 
  #18  
Old 10-12-2007, 08:11 PM
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Originally Posted by andy2434
Yeah, they advised me of the closure about a month ago. The parent company decided not to comply with a major upgrade request from Infiniti.

Pete has been reassigned to Lexus, Andy is over at Honda, John is over at Nissan, Barbara is over at Acura. The mechanics have scattered all over. Sydney is in Oakland and Hernan is at Peninsula.

I was 2/3 into my OC test when Serramonte closed. Peninsula picked up mt last OC test. The service manager there is a really decent person.
to you lol.
 
  #19  
Old 10-12-2007, 08:29 PM
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Originally Posted by Nasty_Nissan
Do you happen to know which dealer he ended up going to to the new VQ? I have to switch my testing over to a new dealer, and any insight you might have would be greatly appreciated.
Your answer on post #17. Andy was person I was talking about.
 
  #20  
Old 10-12-2007, 08:31 PM
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Originally Posted by kris79
to you lol.
Well, not so true. Initially, after the 3rd OC test, Brian said that my 4 quarts of oil consumption in some 2,7xx miles was normal.

Long story short . . . We chalked it up to a misunderstanding.
 
  #21  
Old 10-12-2007, 09:02 PM
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I know it is kind of a journey for alot of you guys but if you are looking for a dealer and advisor that are mod friendly hit up Infiniti of Oakland. Jesse Appostle is the service advisor you would want to talk to. Also Dean Pendly the service manager is probably the best around! I am kinda bias but have experience first hand about 4 other norcal dealers and Oakland tops them all!
 
  #22  
Old 10-13-2007, 12:56 AM
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Damn sonic corp gave up on infinti of serramonte... So no more employee discount for me
 
  #23  
Old 10-16-2007, 12:28 AM
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I am very disappointed.
How they (Nissan or whatever) could screw us all?
First, now I have to drive 25 miles to get service!
Second, I have had VERY GOOD experience with Serramonte guys.
Will I buy Infiniti again?
I don't know.
 
  #24  
Old 10-16-2007, 12:32 AM
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Originally Posted by vodkarocket
If so, I'll be dancing in circles. Every experience I've had with them, be it service, sales, or parts has been unacceptable.
i second THAT, boris! HELL FVCKING YEAH they're unacceptable! they gave me sooo many BS and i wanted to kick that john guy in the ****!

if he's reading this, so be it! john, you gave me such a hard time dude and your "techs"!

-jeff (you know the name!)


however, i bought my car there last november.....i should be a damn shame of myself!
 
  #25  
Old 10-16-2007, 12:35 AM
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Originally Posted by vodkarocket
Peninsula Infiniti in Redwood City- there's a good service advisor named Brian Reidy there.
are they mod friendly?
 
  #26  
Old 10-16-2007, 12:37 AM
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Originally Posted by jasoncham2003
I know it is kind of a journey for alot of you guys but if you are looking for a dealer and advisor that are mod friendly hit up Infiniti of Oakland. Jesse Appostle is the service advisor you would want to talk to. Also Dean Pendly the service manager is probably the best around! I am kinda bias but have experience first hand about 4 other norcal dealers and Oakland tops them all!
in my thread, Giri mentioned that Oakland of Infiniti is under new ownership and that they may not be 'mod-friendly'

-addition (so that i wont be a post *****)
GO GO 3riple post!
 
  #27  
Old 10-16-2007, 12:44 AM
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Originally Posted by BayAreaRefuGz
are they mod friendly?
Yeah, they'll take good care of you.
 
  #28  
Old 10-16-2007, 12:46 AM
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Originally Posted by vodkarocket
Yeah, they'll take good care of you.

..and tyson? hahaha i kidd
 
  #29  
Old 10-16-2007, 01:07 AM
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Originally Posted by BayAreaRefuGz
..and tyson? hahaha i kidd
Only if you pop his collar!
 
  #30  
Old 10-16-2007, 01:34 AM
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Originally Posted by vodkarocket
Only if you pop his collar!
And it has to be the pink one!
 


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