Infiniti Serramonte closed?

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Oct 12, 2007 | 07:14 PM
  #16  
Quote: Peninsula Infiniti in Redwood City- there's a good service advisor named Brian Reidy there.


+1 for brian reidy
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Oct 12, 2007 | 07:41 PM
  #17  
Yeah, they advised me of the closure about a month ago. The parent company decided not to comply with a major upgrade request from Infiniti.

Pete has been reassigned to Lexus, Andy is over at Honda, John is over at Nissan, Barbara is over at Acura. The mechanics have scattered all over. Sydney is in Oakland and Hernan is at Peninsula.

I was 2/3 into my OC test when Serramonte closed. Peninsula picked up mt last OC test. The service manager there is a really decent person.
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Oct 12, 2007 | 08:11 PM
  #18  
Quote: Yeah, they advised me of the closure about a month ago. The parent company decided not to comply with a major upgrade request from Infiniti.

Pete has been reassigned to Lexus, Andy is over at Honda, John is over at Nissan, Barbara is over at Acura. The mechanics have scattered all over. Sydney is in Oakland and Hernan is at Peninsula.

I was 2/3 into my OC test when Serramonte closed. Peninsula picked up mt last OC test. The service manager there is a really decent person.
to you lol.
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Oct 12, 2007 | 08:29 PM
  #19  
Quote: Do you happen to know which dealer he ended up going to to the new VQ? I have to switch my testing over to a new dealer, and any insight you might have would be greatly appreciated.
Your answer on post #17. Andy was person I was talking about.
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Oct 12, 2007 | 08:31 PM
  #20  
Quote: to you lol.
Well, not so true. Initially, after the 3rd OC test, Brian said that my 4 quarts of oil consumption in some 2,7xx miles was normal.

Long story short . . . We chalked it up to a misunderstanding.
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Oct 12, 2007 | 09:02 PM
  #21  
I know it is kind of a journey for alot of you guys but if you are looking for a dealer and advisor that are mod friendly hit up Infiniti of Oakland. Jesse Appostle is the service advisor you would want to talk to. Also Dean Pendly the service manager is probably the best around! I am kinda bias but have experience first hand about 4 other norcal dealers and Oakland tops them all!
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Oct 13, 2007 | 12:56 AM
  #22  
Damn sonic corp gave up on infinti of serramonte... So no more employee discount for me
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Oct 16, 2007 | 12:28 AM
  #23  
I am very disappointed.
How they (Nissan or whatever) could screw us all?
First, now I have to drive 25 miles to get service!
Second, I have had VERY GOOD experience with Serramonte guys.
Will I buy Infiniti again?
I don't know.
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Oct 16, 2007 | 12:32 AM
  #24  
Quote: If so, I'll be dancing in circles. Every experience I've had with them, be it service, sales, or parts has been unacceptable.
i second THAT, boris! HELL FVCKING YEAH they're unacceptable! they gave me sooo many BS and i wanted to kick that john guy in the ****!

if he's reading this, so be it! john, you gave me such a hard time dude and your "techs"!

-jeff (you know the name!)


however, i bought my car there last november.....i should be a damn shame of myself!
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Oct 16, 2007 | 12:35 AM
  #25  
Quote: Peninsula Infiniti in Redwood City- there's a good service advisor named Brian Reidy there.
are they mod friendly?
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Oct 16, 2007 | 12:37 AM
  #26  
Quote: I know it is kind of a journey for alot of you guys but if you are looking for a dealer and advisor that are mod friendly hit up Infiniti of Oakland. Jesse Appostle is the service advisor you would want to talk to. Also Dean Pendly the service manager is probably the best around! I am kinda bias but have experience first hand about 4 other norcal dealers and Oakland tops them all!
in my thread, Giri mentioned that Oakland of Infiniti is under new ownership and that they may not be 'mod-friendly'

-addition (so that i wont be a post *****)
GO GO 3riple post!
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Oct 16, 2007 | 12:44 AM
  #27  
Quote: are they mod friendly?
Yeah, they'll take good care of you.
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Oct 16, 2007 | 12:46 AM
  #28  
Quote: Yeah, they'll take good care of you.

..and tyson? hahaha i kidd
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Oct 16, 2007 | 01:07 AM
  #29  
Quote: ..and tyson? hahaha i kidd
Only if you pop his collar!
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Oct 16, 2007 | 01:34 AM
  #30  
Quote: Only if you pop his collar!
And it has to be the pink one!
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