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Infiniti of Kirkland or Infiniti of Tacoma?

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Old Jun 10, 2009 | 11:18 AM
  #1  
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From: Bellevue, WA
Infiniti of Kirkland or Infiniti of Tacoma?

I recently picked up a used G, and need to figure out who I want to use to service my vehicle. Infiniti of Kirkland is much closer for me, but I wanted to see what fellow forum members thought...as I have no problems driving farther to get better service!

I have noticed that my car is burning quite a bit of oil, and wanted to start the Oil Consumption test with my next oil change.

Anyone have thoughts on either of these Infiniti dealers...GOOD/Bad/other?
Anyone have issues with Oil Consumption tests at either dealership?

Thanks for your thoughts!
 
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Old Jun 10, 2009 | 07:27 PM
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they are both owned by the same company, I would think they have similar policies, but I have only used infiniti of kirkland
 
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Old Jun 12, 2009 | 02:05 PM
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I been to both... the kirkland one i deal with all the time. Good customer service is a plus @ kirkland. The one in fife i didnt like cause of service schld inconvience. and the c/s is poor.
 
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Old Jun 12, 2009 | 02:27 PM
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just went to infiniti of kirkland this morning for the first time. i spoke with kerry, she was nice.
 
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Old Jun 12, 2009 | 04:40 PM
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I am always doing service at Infiniti of Tacoma. They have taken care of me.
 
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Old Jun 12, 2009 | 05:27 PM
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I always go to Infiniti of Tacoma and they have taken very good care of my G and the FX.
 
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Old Jun 12, 2009 | 05:38 PM
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Infiniti of Fife is awesome. I've been there about 3 times in the past 2 years and the service managers (Alex & Charlie) make it seem like we've known each other for a longer time.
 
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Old Jun 13, 2009 | 05:05 AM
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Kerry's cool at Infiniti of Kirkland, I'm sure both dealerships do courtesy loaners. The scheduling and turn-around time was super fast - in and out in a day for the 30k service + odds and ends.
 
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Old Jun 17, 2009 | 07:11 PM
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Well, I just got back from Infiniti of Kirkland...started my oil consumption test.
Overall experience was very good. I worked with Linda...she was very helpful, and told me to hope for a new engine! The waiting area was packed, and she let me camp out at one of the sales desks so I could get some work done while I was there.

Thanks to all for the feedback...as it sounds both dealerships do a nice job!
 
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