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Warranty Issue

Old Aug 24, 2007 | 02:00 AM
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Warranty Issue

Would dealerships still repair defects/ problems within warranty period if minor modifications have been done such as exhaust or suspensions?

In addition, what's the MOST that you can do?
 
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Old Aug 24, 2007 | 02:27 AM
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the only way a aftermarket part can void warrenty is if the dealership sees that that part caused the problem... i think you can go up to stillen sc stage 2 or 3 and itll still be fine since they sell stillen at the dealerships etc... but just watch out what you do..and if you think the aftermarket part caused the problem take it out and go back to stock so you can get it fixed
 
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Old Aug 24, 2007 | 04:45 AM
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depends on the warranty work they'll be doing.

if you're going in for a MAF sensor defect or a TSB, then your exhaust and/or suspension will not void the warranty on it.
 
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Old Aug 24, 2007 | 12:57 PM
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Correct me if i'm wrong... but,

The dealership cannot void warranty unless you have modified an OEM part.
They can also opt to void warranty if they see clear signs of abuse/neglect.
However, they can only opt and you can still fight it if they do.

For example:

A. Let's say you put a new intake on your car. All of a sudden you find out that your car has oil consumption issues. They can't void your engine's warranty unless they can physically prove that your modification is making it burn oil.

B. You have an aftermarket flywheel and clutch on your car. Your tranny starts grinding into 5th or 3rd gear (common in early generation G/Z). They can't void your warranty. You didn't mod your transmission. You swapped out the flywheel and clutch.

The situation in B happened to me. I had mine swapped under warranty.

Another person i know had a stock flywheel and clutch but they had been put thru so much abuse that they were glazed.
He couldn't even change gears.
He had his car towed to the dealership, infiniti corporate came out, they voided his warranty on the spot due to abuse.

-DRU
 
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Old Aug 24, 2007 | 07:49 PM
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^^ interesting read

would the dealership fix the rear axle clicking sound if I dropped the car and put rims? i'm still under warranty
 
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Old Oct 3, 2007 | 12:49 PM
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Originally Posted by EEjiggapin0
^^ interesting read

would the dealership fix the rear axle clicking sound if I dropped the car and put rims? i'm still under warranty
i'm wondering too. can anyone recommend a dealership near pasadena?
 
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Old Oct 3, 2007 | 01:02 PM
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Originally Posted by EEjiggapin0
^^ interesting read

would the dealership fix the rear axle clicking sound if I dropped the car and put rims? i'm still under warranty
how did I miss this?

yes they will. I took mine to Tustin Infiniti and I have aftermarket wheels and coilovers and no problem.
 
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Old Oct 3, 2007 | 01:03 PM
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Originally Posted by izmir41500
i'm wondering too. can anyone recommend a dealership near pasadena?
the drive to Tustin Infiniti is well worth it. Just speak to Tom Kiernan and tell him about the TSB. They wont have a problem fixing it and giving you a loaner car either. Just gotta make an appointment and make sure to be there by 9am so you can get the 07 loaner
 
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Old Oct 3, 2007 | 01:35 PM
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Originally Posted by WaLLy
the drive to Tustin Infiniti is well worth it. Just speak to Tom Kiernan and tell him about the TSB. They wont have a problem fixing it and giving you a loaner car either. Just gotta make an appointment and make sure to be there by 9am so you can get the 07 loaner
Drive to Tustin is worth it imo, and i'm from San Gabriel area, but yea they fixed the rear axle clicking without hesitation once I explained what the problem was

I used to take my car to Metro Infiniti, that place sucks!
 
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Old Oct 3, 2007 | 01:55 PM
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The rear axel click is a TSB so it's a known defect. They'll fix it regardless.
 
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Old Oct 3, 2007 | 02:21 PM
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This has been covered over and over again... but the law does get updated every once in a while.


INTERPRETATIONS OF MAGNUSON-MOSS WARRANTY ACT from the electronic code of federal regulations. (current as of Oct 1, 2007)

Cheers, Ted
 
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