not necessarily

 

funny thing is we would sell to D&H, im not sure where they are but the major big ones around this area is MWAVE and NEWEGG, but newegg only wants to start pay at 10 bucks an hour

 

If you are in the technical field, Dice is the big one. I'm surprised you haven't heard of it.

Apple One...lol. Get yourself a real headhunter. When I'm in the market, I'll email a few headhunters and they get on it.

What's your background? Are you technical? What is the focus of your skillset?

 

Ill post my experience. the only thing i dont have in here is the sheriff dept but i wasnt in their for long, and i was just in the academy.

1/2007 – 08/2008 TSR Silicon Resources City of Industry, CA
RMA/Customer Service Manager
 Fulfilled customers requests for warranty service
 Verifyied invoice number, date and matching serial number
 Issued RMA number for customer returns
 Handled any Discrepancies or rejected items received in RMA
 Inspected products making sure there is no sign of physical damage or tampering of serial numbers
 Tested products to confirm its defective before sending back to manufacture
 Followed up on any open RMA request from Manufactures and Customers making sure time frame does not exceed One month
 Took care of any other issues that a customer might have such as wrong item shipped to customer.
 Maintained relationships with customers by resolving all their concerns and questions.
 Filed all closed RMAs by Order
 Used Navision, Word, Excel, Powerpoint, Outlook
1/2007 – 11/2007 Syntax Brillian City of Industry, CA
RMA Assistant
 Fulfilled customers requests for warranty service
 Verifyied invoice number, date and matching serial number
 Handled any Discrepancies or rejected items received in RMA
 Inspected products making sure there is no sign of physical damage or tampering of serial numbers
 Data Entry
09/2005 – 01/2007 eSys Distribution,INC. Chino, CA
Account Executive / RMA
 Made Cold Calls to potential customers based on research utilizing local directories and the internet
 Contacted inactive clients with enticements and specials in order to persuade them to purchase from eSys again
 Set up new clients, keeping them updated with current promotions, and pricing
 Kept customers up to date with our latest products and specials
 Conducted quotations for customers to find them the best prices for larger orders
 Worked With RMA Department
 Used Navision and Mas200

07/2003 – 07/2005 Best Buy City Of Industry, CA
PC Specialist
 Full time computer salesmen, selling computers, projectors and accessories,
 Sold services for Geeksquad i.e in home installation, technical support
 Received MVP award for my department
 Nominated for Next-Generation. (Small Group of specially selected employees who will become the next manager or supervisor)
 Active member of the Viewpoint committee (small group of people who go around the store and plan store activities in order to boost store morals)

 

Based on what you've written, you would be hard pressed to work in a technical capacity. If you are indeed technical, I would redraft your resume to place more of an emphasis on the technical experience and look to get into a desktop tech role.

While it is not on the upper end of the career ladder, it's a damn good start and the good thing is that you can always find work as a desktop tech. If you decide to go that route, you can always parlay your employment for some additional training and education and look to get into an administration or engineering capacity.

 

Damn Sorry To Hear Bro. Hope You Get Back On Your Feet Soon!

 

my buddy is a CS manager in newegg, they have good benefits (401k match, good ins coverage) and at least an annual raise/bonus. I wouldn't look at the $10 too much, based on your experience you should be able to excel pretty fast. If you're interested LMK, i can forward your resume to him.

 

I talked to him for your he said usually they start customer service reps at $11-$11.50 ish. The $10/hr is most likely an RMA position which is separate from Customer Service Reps. You might even get more if you go through their hiring agency which is Venturi. You can find out more info at http://www.venturipartners.com/home/. However, the information he has is regarding the whittier office, and he said if you were hired you would be in whittier. I don't know, look into it if you want, I think that company is pretty employee oriented.