How Should I Handle This With My Tire Guy?
How Should I Handle This With My Tire Guy?
Just last week I bought a set of used Michelin Pilot A/S tires to replace the stock Goodyears (which are for sale right now). I took the tires to a guy who I've had do other tire work for me. He usually does good work, but while I was cleaning the car today I noticed three of the rims have minor but quite noticable scuffs on them, where the lug nuts go I can see spinning marks from the tool used to remove the nuts, and that thing that rotates around the rim to remove and and put on tires has left some scuffs around the perimeter of two rims. Now I can live with and actually understand the scuffs put on by that machine thing when putting on and taking off tires, but some of these other scuffs are on the face of the rim. Plus, those rub marks by the lug nuts shouldn't be there, should they?
So what should I do? Should I have the guy look at the problem areas? And if I do this what can he really do about it? Am I basically screwed short of getting new rims? If you guys need pictures to better illustrate what I'm talking about, let me know.
Thanks! I do love the Michelins, though!
So what should I do? Should I have the guy look at the problem areas? And if I do this what can he really do about it? Am I basically screwed short of getting new rims? If you guys need pictures to better illustrate what I'm talking about, let me know.
Thanks! I do love the Michelins, though!
Last edited by fotodad; Jan 14, 2005 at 11:06 PM.
It's really hard to say.. cause most tires shops will usually scuff up the wheels unless
they are extremely careful not to. I've had my SSR wheels on my other cars get
scuffed up a few times... Our factory 18's have very soft paint too.
If it's not too noticable I would probably just live with it...otherwise take it
back to the store and they should be able to fix the wheels for you. It will take
a couple of days so you might need another set of wheels or another car
to transport the wheel/tires. At the end, I think it's really up to you. Wheels get
scratched up pretty easily so if you can live with it, I would.
they are extremely careful not to. I've had my SSR wheels on my other cars get
scuffed up a few times... Our factory 18's have very soft paint too.
If it's not too noticable I would probably just live with it...otherwise take it
back to the store and they should be able to fix the wheels for you. It will take
a couple of days so you might need another set of wheels or another car
to transport the wheel/tires. At the end, I think it's really up to you. Wheels get
scratched up pretty easily so if you can live with it, I would.
Originally Posted by fotodad
Just last week I bought a set of used Michelin Pilot A/S tires to replace the stock Goodyears (which are for sale right now). I took the tires to a guy who I've had do other tire work for me. He usually does good work, but while I was cleaning the car today I noticed three of the rims have minor but quite noticable scuffs on them, where the lug nuts go I can see spinning marks from the tool used to remove the nuts, and that thing that rotates around the rim to remove and and put on tires has left some scuffs around the perimeter of two rims. Now I can live with and actually understand the scuffs put on by that machine thing when putting on and taking off tires, but some of these other scuffs are on the face of the rim. Plus, those rub marks by the lug nuts shouldn't be there, should they?
So what should I do? Should I have the guy look at the problem areas? And if I do this what can he really do about it? Am I basically screwed short of getting new rims? If you guys need pictures to better illustrate what I'm talking about, let me know.
Thanks! I do love the Michelins, though!
So what should I do? Should I have the guy look at the problem areas? And if I do this what can he really do about it? Am I basically screwed short of getting new rims? If you guys need pictures to better illustrate what I'm talking about, let me know.
Thanks! I do love the Michelins, though!
Next time inspect the wheels as soon as you get the car back. That way you can point out any damage immediately.
Mate, your call. I would go back and piont out the damamge, beef up your argument by questioning "why they used an impact wrench, versus tightening by hand..etc."
If he's a decent sort , he'll get your rims sorted out. This being the case, tell him he's got a customer for life.
Good luck.
If he's a decent sort , he'll get your rims sorted out. This being the case, tell him he's got a customer for life.
Good luck.
Originally Posted by fotodad
Just last week I bought a set of used Michelin Pilot A/S tires to replace the stock Goodyears (which are for sale right now). I took the tires to a guy who I've had do other tire work for me. He usually does good work, but while I was cleaning the car today I noticed three of the rims have minor but quite noticable scuffs on them, where the lug nuts go I can see spinning marks from the tool used to remove the nuts, and that thing that rotates around the rim to remove and and put on tires has left some scuffs around the perimeter of two rims. Now I can live with and actually understand the scuffs put on by that machine thing when putting on and taking off tires, but some of these other scuffs are on the face of the rim. Plus, those rub marks by the lug nuts shouldn't be there, should they?
So what should I do? Should I have the guy look at the problem areas? And if I do this what can he really do about it? Am I basically screwed short of getting new rims? If you guys need pictures to better illustrate what I'm talking about, let me know.
Thanks! I do love the Michelins, though!
So what should I do? Should I have the guy look at the problem areas? And if I do this what can he really do about it? Am I basically screwed short of getting new rims? If you guys need pictures to better illustrate what I'm talking about, let me know.
Thanks! I do love the Michelins, though!
But in your case, I would talk to the manager of the store or shop and maybe you could get a refund. The point is that they cannot undo or fix the problem. Your wheels are screwed. If your tire guy had enough common sense then he would have used a Thin Wall with Poly Insert and Sleeve Socket Set. If the shop does not have this then they should not be doing service on expensive/custom wheels. The Socket set cost around $65-$70 so there's not reason for them not to have it if they work on expensive wheels. Sorry about you wheels bro.
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