Water in door/speaker area ...
#1
Water in door/speaker area ...
I just had an install done to my '05 G-coupe. It took me a while to decide what I wanted, and I ended up with the following:
Audison LRX 5.1k amp
Hertz MLK 165 components
Hertz ML2500 sub
Eclipse AVN5510 head unit
WELL -- my amp started to act funny, so I took it back to the shop today for them to look at it. They pulled the mid out of my passenger side door, and the back (magnet) side of the mid was soaked with water (I am in Houston and it's been raining all day). I never had a problem with the factory speakers going bad with water, so now I am worried -- were my factory speakers not as deep, so the water didn't affect them?
Now, they have to send the speaker in to see if Hertz will replace it, and it's become a huge hassle -- I haven't even had the car back a week, I got it back last Saturday.
Anyways, my question is if this leakage problem is normal. I've done some searching and found some mixed opinions on this board. Car is still under warranty, is this leaking something the dealer will cover?
Audison LRX 5.1k amp
Hertz MLK 165 components
Hertz ML2500 sub
Eclipse AVN5510 head unit
WELL -- my amp started to act funny, so I took it back to the shop today for them to look at it. They pulled the mid out of my passenger side door, and the back (magnet) side of the mid was soaked with water (I am in Houston and it's been raining all day). I never had a problem with the factory speakers going bad with water, so now I am worried -- were my factory speakers not as deep, so the water didn't affect them?
Now, they have to send the speaker in to see if Hertz will replace it, and it's become a huge hassle -- I haven't even had the car back a week, I got it back last Saturday.
Anyways, my question is if this leakage problem is normal. I've done some searching and found some mixed opinions on this board. Car is still under warranty, is this leaking something the dealer will cover?
#2
Originally Posted by trueblue
I just had an install done to my '05 G-coupe. It took me a while to decide what I wanted, and I ended up with the following:
Audison LRX 5.1k amp
Hertz MLK 165 components
Hertz ML2500 sub
Eclipse AVN5510 head unit
WELL -- my amp started to act funny, so I took it back to the shop today for them to look at it. They pulled the mid out of my passenger side door, and the back (magnet) side of the mid was soaked with water (I am in Houston and it's been raining all day). I never had a problem with the factory speakers going bad with water, so now I am worried -- were my factory speakers not as deep, so the water didn't affect them?
Now, they have to send the speaker in to see if Hertz will replace it, and it's become a huge hassle -- I haven't even had the car back a week, I got it back last Saturday.
Anyways, my question is if this leakage problem is normal. I've done some searching and found some mixed opinions on this board. Car is still under warranty, is this leaking something the dealer will cover?
Audison LRX 5.1k amp
Hertz MLK 165 components
Hertz ML2500 sub
Eclipse AVN5510 head unit
WELL -- my amp started to act funny, so I took it back to the shop today for them to look at it. They pulled the mid out of my passenger side door, and the back (magnet) side of the mid was soaked with water (I am in Houston and it's been raining all day). I never had a problem with the factory speakers going bad with water, so now I am worried -- were my factory speakers not as deep, so the water didn't affect them?
Now, they have to send the speaker in to see if Hertz will replace it, and it's become a huge hassle -- I haven't even had the car back a week, I got it back last Saturday.
Anyways, my question is if this leakage problem is normal. I've done some searching and found some mixed opinions on this board. Car is still under warranty, is this leaking something the dealer will cover?
Probably won't be covered if the speakers were replaced by some 3rd party.
#3
Water does get into the doors. The seal between the bottom of the door glass and the door isn't waterproof, which is why there are drain holes at the bottom of the door.
Did the shop use a spacer to space the speaker out to the back of the door panel? That might have helped and it should have been done anyway.
I would hold the shop responsible for the damage to the speaker because they installed it, they should have know about possible water intrusion, and should have done it right.
Tell them to replace the speaker with a new one and let them fight with the manufacturer to get it replaced. That's what customer service is about.
I know those components aren't cheap and the installation probably wasn't either. They got their money out of you already.
Did the shop use a spacer to space the speaker out to the back of the door panel? That might have helped and it should have been done anyway.
I would hold the shop responsible for the damage to the speaker because they installed it, they should have know about possible water intrusion, and should have done it right.
Tell them to replace the speaker with a new one and let them fight with the manufacturer to get it replaced. That's what customer service is about.
I know those components aren't cheap and the installation probably wasn't either. They got their money out of you already.
#4
Thanks for the replies.
I talked to the dealer today, and they said they will look at it. He said if it's more leakage than normal, then they will take care of it, but makes no guarantees.
As far as the shop, I also talked to them. They did not install the spacer, and they did say it was an oversight. The only reason they didn't put in a new speaker last night is they didn't want another speaker to get damaged from a potential problem. They said they will go ahead and put a new one in once I get the door taken a look at -- and they will install the spacers. I don't think they would have done this if I didn't call them out about it, so thanks for the advice.
Both the dealership and shop are very easy to work with. That's a good thing about Houston, plenty of options, so I really looked around for people to do business with
I talked to the dealer today, and they said they will look at it. He said if it's more leakage than normal, then they will take care of it, but makes no guarantees.
As far as the shop, I also talked to them. They did not install the spacer, and they did say it was an oversight. The only reason they didn't put in a new speaker last night is they didn't want another speaker to get damaged from a potential problem. They said they will go ahead and put a new one in once I get the door taken a look at -- and they will install the spacers. I don't think they would have done this if I didn't call them out about it, so thanks for the advice.
Both the dealership and shop are very easy to work with. That's a good thing about Houston, plenty of options, so I really looked around for people to do business with
#5
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#8
#9
Originally Posted by Glex25
I had the same problem with one of my Focal speakers blown cause of water.
I think if I put Focal again I'm going to install baffles to protect them.
I think if I put Focal again I'm going to install baffles to protect them.
These guys aren't going to charge me for the baffle -- they've made enough money off of me so far, and will get some more work in the next couple months on the other car
#10
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