Take a look at the fine print, I have some bent rims, it does not cover that.

 

My agreement is with "MasterTech", down at the botton of the page:

5 Year New/Used Tire and Wheel Guarantee

REPLACEMENT POLICY: TIRE must be damaged beyond repair or blown out, resulting from a road hazard and have at least 3/32 inch tread depth remaining. Wheel must be damaged so that it is unable to seal with the tire, resulting in air loss.

They paid off on one new OEM tire already, that almost paid for the agreement. Sorry if this applies to you.

This was on the back:

EXCEPTIONS AND EXCLUSIONS: Does not apply to: (a) Failure outside the Continental United States and Canada; (b) Destruction due to impact with curb or sidewall damage(does not qualify as road hazard); (c) Tire rot; (d) Rim leaks, Manufacturer defects, vandalism, fire, collision, theft, or misuse occasioned by driving on tire(s) when flat;

 

^ That's BS if its true. When I was offered that, I was told that it protected a bunch of crap. He even told me that if I went over a pot hole and one rim leg bent or something like that, cracks, etc, they'd change them.

 

I was told the same.

I just added the exclusions on the back to my post.

 

That's complete BS!!! I went down there this morning and the GM was busy and couldnt speak to me. I made sure I let me know he needed to call me sometime today. I will keep you guys posted on what happens

 

did they do a walk around on your car to inspect for preexisting damage before you turned it over to them?

Do you have any recent digitial photos of the wheels?

You are better off making a fuss in the service area than you are by phone.

be prepared to file a grievance with BBB and file a claim in small claims court for the repair. In most states the person named has to appear in court so make sure you get the top guys name at the dealership and service shop.

 

Thanks for the information I will contacting the BBB today...