Hyatt infiniti never again

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May 27, 2010 | 12:27 PM
  #31  
I had Hyatt do some work last fall, including some warranty and recall work. The stuff I had to pay for was all quoted and billed equally, I didn't have to pay for anything extra, the service was good, and I don't really have any complaints.... Other than Nissan putting **** transmissions in these cars. But that's a different issue. That said I'll still never go back. Payig dealership price just isn't high on my to do list.
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Aug 20, 2010 | 11:26 PM
  #32  
Sorry to NECROPOST but I'm pretty sure I'm going to need to give our friends at HYATT a visit pretty soon over the infamous G35 rear axle "clicking."

Anyone had some experience with them since their big move? They even REMOTELY sympathetic to folks with modded vehicles?


Thanks.
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Aug 21, 2010 | 03:34 AM
  #33  
Well, second try at fixing the dash rattle = ng. Perhaps third try's the charm? We'll see...
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Aug 23, 2010 | 10:58 AM
  #34  
Quote: INFINITI CANADA REFUSED TO HELP ME

according to the customer rep this is a private dealership matter and they wont help me cuz its not theyre concern?????

And so i have to pay infiniti another $100 to diagnose the problem which was caused on their lot by their TECH and then pay for labour to get it fixed

but luckly i went and talk to a tech directly and he pulled up some codes for me. and i didnt have to pay
apprently someone tampered with my Airflow sensor and now im gonna have to dish out a good 600
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i know its been a few months but i have an extra one sitting around if you need it replaced.
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Aug 23, 2010 | 10:26 PM
  #35  
Good to know- just in case.

I bought my car at Sunridge Nissan so I'm going to see if they'll be reasonable about it. I don't mind paying to get it done- provided they don't try to ambush me on it. If I fail there then I'll go to Hyatt- I know a couple months ago it seems the membership here was relatively happy with the service.

Will keep you posted.
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Aug 24, 2010 | 02:25 PM
  #36  
Quote: I bought my car at Sunridge Nissan so I'm going to see if they'll be reasonable about it. I don't mind paying to get it done- provided they don't try to ambush me on it. If I fail there then I'll go to Hyatt- I know a couple months ago it seems the membership here was relatively happy with the service.
Is this for warranty work? My last discussion with Nissan Canada was that only Infiniti dealerships were authorized because only they had Infiniti trained techs.

Ask me for the whole story some day...
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Aug 24, 2010 | 11:23 PM
  #37  
I took my sedan into the new Hyatt location a few weeks ago for some recall work and it was all good (can't go wrong with free). My brother takes his sedan to Brasso Nissan and has said good things about them.
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Aug 24, 2010 | 11:48 PM
  #38  
Whatcha get done, Dave?
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Aug 25, 2010 | 09:50 AM
  #39  
Quote: i know its been a few months but i have an extra one sitting around if you need it replaced.
I am a month behind you but i no longer use Mass air flow so I have sitting around somewhere as well.
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Aug 25, 2010 | 04:37 PM
  #40  
Well out of warranty apparently so 300 bucks. Two hours plus applicable parts which sounds right. Just that 100+ dollar shop time that kills. Sunridge pushed me over to hyatt thinking I might still be on warranty. Oh well. Back to the ol' drawing board!
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Aug 25, 2010 | 06:09 PM
  #41  
Quote: Whatcha get done, Dave?
Nothing too exciting... just that airbag/passenger seat recall thingy.
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Aug 25, 2010 | 11:42 PM
  #42  
yea hyatt is the worst dealership ever, my car actually came from there, but im the 2nd owner. after i bought the car (private sale) before I moved back to BC, i brought it there, to see if they could assess the clutch noise sound, and even tho it was under warranty, they wouldnt look at it without thier dumb $100 fee... such bs.

when I moved back to BC, I brought it to Auto West Infiniti in Richmond, and they were happy to look at it.. for FREE.

Hyatt sux a fat monkey dick.
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Aug 27, 2010 | 01:44 PM
  #43  
Called Sunridge Nissan to ask them again about the work. Figured their shop cost would be lower than Infiniti- 129 bucks an hour- it turned out to be even MORE expensive than Hyatt- but they could get me in on Friday if I'd taken that option. Frankly, local shop for 60 bucks is where I'm at.

Now then... to find that local shop?
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