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Old 04-06-2005, 06:31 PM
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guages stop working

i was driving around and all of a sudden my guages stop working...
i dont even know how fast im going or how much gas i have...

so i made an appointment at richmond infiniti service to fix it..
they checked it out for probbaly 1 min and said i wasnt under warranty because of aftermarket sub and amp and they charged me 60 bucks to look at it for 1min!!! i dont want to pay them like 300 bucks to fix a little wire..
what should i do now.. . should i go to another dealership? i dont want to go and hear them say im not under warranty and charge me 60 bucks for nothing
 
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Old 04-06-2005, 10:29 PM
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Go to a mod friendly shop like Oakville or Yorkville
 
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Old 04-06-2005, 10:34 PM
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CAN THEY DO THAT? for a sub and amp??????? if so that's bullsh*t!
 
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Old 04-06-2005, 11:15 PM
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Richmond

Rollout...I believe you are talking about Richmond Infiniti in BC, correct. If so try going to Regency. There is a huge sticky on threads with guys having problems with Richmond.
You can check it out here at g35.ca on this sticky :
http://www.g35.ca/board/index.php?showtopic=3036

Wayne
 
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Old 04-06-2005, 11:25 PM
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yeah i might go to regency but i dont wanna go there and hear them say im not under warranty and charge me 60 bucks for a 1 min job.
 
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Old 04-07-2005, 07:40 AM
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Originally Posted by rollout
yeah i might go to regency but i dont wanna go there and hear them say im not under warranty and charge me 60 bucks for a 1 min job.
If your sub & amp are installed properly....
meaning fused & not tapped into other circuits, then there
should not be any warrantee issues.
 
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Old 04-07-2005, 12:01 PM
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Originally Posted by inTgr8r
If your sub & amp are installed properly....
meaning fused & not tapped into other circuits, then there
should not be any warrantee issues.

Wow Ian, I just read that thread on g35.ca......what a nightmare for that guy!! I can't imagine getting treated like that from a dealer.
 
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Old 04-07-2005, 12:07 PM
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That is unreal, eh Shane. I have been following that thread all along. The list of problems with that Dealer just keep growing.
Wayne
 
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Old 04-07-2005, 12:44 PM
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Originally Posted by GEE35X
That is unreal, eh Shane. I have been following that thread all along. The list of problems with that Dealer just keep growing.
Wayne

Yeah Wayne, its amazing that they are still in business. I just posted my own two cents there. And how can the dealer charge customers for warrantied items?? That thread had a couple of examples of that...ie..rattles.

They seem to be all about making the extra buck and screwing all their customers in the process.
 
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Old 04-07-2005, 01:16 PM
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I really don't understand their business ethics.
Especially in this day & age.

If I ran my business like that, I might as well kiss my a$$ good bye
 
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Old 04-08-2005, 05:48 PM
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i finally got my guages working..
richmond infiniti at first said it was a problem because of the awp and sub ..
but i found out the fuse broke and needed replacing... thats it...

richmond propbably would of charge me 200 just to fix a stupid fuse..
i was suppose to be under warranty too but they blamed it on another problem so they wouldnt have to fix it

i wouldnt recommend anyone to go to richmond infiniti.
 
  #12  
Old 04-09-2005, 08:54 AM
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Originally Posted by rollout
i finally got my guages working......
i wouldnt recommend anyone to go to richmond infiniti.
Great!
Glad it was something simple.

Those guys at Richmond are idiots.

Could you imagine what it would do for there rep if they approached the issue like this........


Customer arrives.....
Customer
- can you help me? The dash lights on my new G have gone out.

RI
-no problem mr. customer lets check it out (they know the 1st thing to check is the fuse)
- oh look it's just a fuse.... (pops in a new one) just keep your eye on it
in case there's a problem on the circuit.

Customer
- Hey that's great, thanks for the help.
- what do I owe you?

RI
- No problem, you don't owe anything. Thanks for stopping by.

---------------
Cost - 50c fuse
Gain - customer for life
 
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Old 04-09-2005, 01:55 PM
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they even check the fuses cause the cover for it was off..
i guess they really didnt want to fix it.
 
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