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Help! The detailer ruined my T1s'

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Old Feb 23, 2012 | 12:23 AM
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lsvtec4dr's Avatar
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Help! The detailer ruined my T1s'

Long story short. Took my car to my shop to paint/install my sides and rear. I asked if they can do a wash/light detail because it had been raining for weeks and my car was dirty. When it was ready for pickup, I did an inspection of everything and I noticed my rear wheel driver's wheel look cloudy. Grabbed my towel and started buffing it off and I noticed the topcoat started to look oxidized/tarnished. Told the guy and he tried polishing it out. No luck. Got worst. I think the jackass used a degreaser to clean certain areas on my car and it screwed the finish on my T1's in burning black. No damage to the face. Just on the lip. I left my car and they are sending it to one of their better quality wheel repair shop in downtown. Can someone enlighten me on how this happened and how can it fixed?

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Old Feb 23, 2012 | 12:34 AM
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Unfortunately it looks like whatever they used messed up the finish enough where they will have to be refinished all together.
 
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Old Feb 23, 2012 | 12:50 AM
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Originally Posted by Gettinby
Unfortunately it looks like whatever they used messed up the finish enough where they will have to be refinished all together.
Supposedly they are sending it to one of their 'high end' wheel repair shop somewhere in downtown on Baltimore rd. I wonder if it's gonna look brighter or not after it's done
 
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Old Feb 23, 2012 | 01:44 AM
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At least they are taking responsiblity for their actions. It will most likely be brighter or " cleaner" looking but as long as they are taking care of you then it's all good.
 
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Old Feb 23, 2012 | 03:30 AM
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That almost looks like someone took a bristle pad to clean the wheels. Thats ridiculous, can't believe they did that.
 
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Old Feb 23, 2012 | 07:45 AM
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Yeah - I think I was more disappointed then ticked. Afterall - I'm sure they sure the same cleaning solutions for all of their cars. I'm just trying to get more info on how this wheel is constructed so that maybe I can prepare myself if this situation will getting worst as well as what to avoid and what to expect. I'm sure these wheel repair shops know what they're doing. But in the end - they offered to fix it at least.
 
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Old Feb 23, 2012 | 04:20 PM
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Looks like a stronger wheel cleaner was used on the finish here. Make sure they or you only use a pH neutral cleaner like the SONAX Wheel Cleaner Full Effect. As for repairing it you may be able to buff it out with a quality metal polish like the P21S Finish Restorer and a soft cloth. Let me know if you have any other questions and I'll be happy to help.

Greg @ DI
 
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Old Feb 27, 2012 | 04:21 PM
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That's damage from buffing with an aggressive product. This can be as simple as them using a green sponge or much more likely, #0000 steel wool. It may be able to be removed with a fine polish, although it will take a good amount of elbow grease.
 
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Old Mar 12, 2012 | 10:47 PM
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Lucky, they're taking care of your wheel issue....!

What ever they used it was to strong for the clear coat. (Brake Fluid or Solvent) We've seen the same thing happen when members let the Stealership wash their cars. The product used destroys wheels with clear coats....dumb azzes!
Gary
 
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Old Mar 13, 2012 | 03:55 AM
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You know what, My wives Audi A4 has this issue. The window trim is made out of that material, and it just clouds up. Not saying they did not do anything wrong, What helped on my wives car was clay bar and wax. Its probably a different "material" hers is aluminum, and I assume yours is Titanium. But none the less.
 
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