I am taking my G into Sewell tomorrow for some warranty work and was wondering if anyone knew who I should talk to there. I am taking it in for some faulty tpms(do not know if it is covered) and a few other TSB's. I would just like to know that the person I am talking to is knowledgeable.

Thanks

 

I have dealt with Charlie Powell the last few times. He is younger, but knows our cars pretty well. He drives a modded Potiac GTO, so he is pretty cool with the minor mods also....

 

Travis Erb

 

Well I talked to Troy Dunn today and so far my experience has been awesome. He seemed pretty knowledgeable and they are going to replace my seat that has only a minor tear and seems that they are going to fix pretty much everything guess time will tell!

 

+1

He is my service advisor and he is great to deal with. One time I came in when he was not available and Charlie Powell took care of me. No complaints there either.

I bought my coupe at Sewell. Even though it is a long drive for me from Plano, I prefer going there. I went to Crest once to get tires installed and it was an ok experience. I had to wait here and there a few times, which never happened to me at Sewell. I have to mention though that Crest service advisor was completely ok with me shipping tires directly to them. I guess, Sewell wouldn't mind either but still worth mentioning.