Is the jack covered under warranty?

I had the rear end up b/c I was going to put on the splash guards and the jack bent as I was lifting the car. It was on the notches and it was on a level surface. God thing I hadn't taken the tire off yet. I could only lower it a few inches b.c of the bend and had to knock it out after I retightened the lugs.

 

I would venture a guess it would be covered. I have never used mine and now I will make sure I don't. Get an inexpensive hydraulic jack at Pep Boys or Advance or one of those cheapy auto places. They are good for 2 tons and work well. I have had one for 6 years now and it never fails me.

 

If you were using it correctly, than I would try to get the new jack for free. If the dealer won't give you one I would call Infiniti. Meanwhile get another jack like the guy above said, and always use secondary support.

 

ya hydraulic floor jacks work great. make sure you get jack stands.

 

Called dealer, they are ordering a new one and swapping for free. Still shouldn't have bent though, If I had my wheel off and that happened, I would have been pissed.

 

If you were on a level surface, had the wheels blocked and it still slipped, you get a freebie. Next time get a floor jack and use jack stands! Don't trust that POS to keep you safe!

 

ya, I wasn't under it though. just putting on the splash guards. I have heavy duty ramps I use when I need to get under. I'll look into a cheap pump / hydraulic jack.

 

This isn't the first time I heard of jacks failing on an infiniti. I suggest to everyone stay away from the oem jack unless you have to use it. You can get a cheap hydro jack at most places for $30.

 

lol i got mine from wal mart for about $15. it's cheap, but it's good.

 

Should be covered, but come up with an alternative jack. That one isn't very reliable.
C.

 

Both my Fiats had a great jack. Just put the little arm in a sleeve under the frame and crank away. It was very easy to do. You had to block the wheels as on any car however.

 

picked up a nice little pump jack from walmart. made things easy.

 

The stock jack really sucks.Mine broke as well.It is not an issue of using jack stands.Because it fails when you are raising the car,before you can even use the jack stands.I was in my garage on level flat groud when it happened.I do have 3 ton floor jack,but with my car lowered & side skirts it makes it harder to use.using the stock jack is quicker.Now I use the jack from my Accord,it is a lot stronger.