headlight recall horror story - dealship tried to hide
#1
headlight recall horror story - dealership tried to hide
ok, took my car in on monday.
got to take a look at it today. and guess what, theres a 1" scratch on the passenger fender near the headlight.
not only that, some moron tried to hide it with touch-up paint.
seeing how i read some of the horror stories, i already knew what to look for. they replaced the headlight, so i took a quick look around the car and then took a closer look near the headlights.
the passenger headlight is a bit off, theres a small gap from the headlight to the bumper.
the scratch is near the tip of the fender where it meets the headlight.
I SHOULD HAVE NEVER TOOK IT IN. Should of left the headlights alone. This recall isn't anything mechanical or major. I wished I never took it to the dealer.
Good news, if you can call it that. My emaculate or it was b4 i took it in, is getting some bodywork done.
I will give u guys an update on the finished work.
-----------------------------------------------------
This is just retarded. I would have understood if they called me and said they F'd up. And they are going to fix it no problem. Instead, they tried to pull a fast one on me. Putting touch up paint and hope that I didn't notice?
I don't know about the rest of you, but when it comes to my car, my paint, and rims, I notice everything that shouldn't be there, or wasn't there 4.
For the rest of you, I would say, do the recall at your risk. Not really worth it. I left work early for nothing. Lost an hours pay.
got to take a look at it today. and guess what, theres a 1" scratch on the passenger fender near the headlight.
not only that, some moron tried to hide it with touch-up paint.
seeing how i read some of the horror stories, i already knew what to look for. they replaced the headlight, so i took a quick look around the car and then took a closer look near the headlights.
the passenger headlight is a bit off, theres a small gap from the headlight to the bumper.
the scratch is near the tip of the fender where it meets the headlight.
I SHOULD HAVE NEVER TOOK IT IN. Should of left the headlights alone. This recall isn't anything mechanical or major. I wished I never took it to the dealer.
Good news, if you can call it that. My emaculate or it was b4 i took it in, is getting some bodywork done.
I will give u guys an update on the finished work.
-----------------------------------------------------
This is just retarded. I would have understood if they called me and said they F'd up. And they are going to fix it no problem. Instead, they tried to pull a fast one on me. Putting touch up paint and hope that I didn't notice?
I don't know about the rest of you, but when it comes to my car, my paint, and rims, I notice everything that shouldn't be there, or wasn't there 4.
For the rest of you, I would say, do the recall at your risk. Not really worth it. I left work early for nothing. Lost an hours pay.
Last edited by verbal assassin; 06-05-2007 at 04:40 PM.
#5
Stealerships doing their best.........!
Are you guys surprised? Where did you think the name "Stealership" came
from? No one sits around and makes up these stories about getting screwed
when you take your car in for service......**** happens all the time! My
Nissan dealership would walk my Z every time I took it in for service and make
note of every bobble he could find. That way when you picked your car up
there was a record of what might have happned....or not!
from? No one sits around and makes up these stories about getting screwed
when you take your car in for service......**** happens all the time! My
Nissan dealership would walk my Z every time I took it in for service and make
note of every bobble he could find. That way when you picked your car up
there was a record of what might have happned....or not!
#7
Originally Posted by Rphillips6487
damn, that doesnt sound like infiniti--known for its customer satisfaction to me
she told me not to worry and that they will take care of it, gave me back the 07 Loaner and i was on my way. hopefully everything is all good.
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#9
Dealership broke my daytime bulb.
HE said" oh yea...one of ur LED (168) burn out."
I said, "What? How's that possible? They are LED"
He said, " yea, it burned out. That's why Infiniti doesn't want us to install aftermarket bulb for customer."
I said, "So, they told you guys to break it so it won't get another chance."
He said, " Well, one of ur LED is good. And we installed the burned one, too."
I said, "So they will look balance more?"
He said, "Yea. we didn't put back a OEM bulb, because it will look out of place."
I said, " sigh......."
HE said" oh yea...one of ur LED (168) burn out."
I said, "What? How's that possible? They are LED"
He said, " yea, it burned out. That's why Infiniti doesn't want us to install aftermarket bulb for customer."
I said, "So, they told you guys to break it so it won't get another chance."
He said, " Well, one of ur LED is good. And we installed the burned one, too."
I said, "So they will look balance more?"
He said, "Yea. we didn't put back a OEM bulb, because it will look out of place."
I said, " sigh......."
#10
TAKING MINE BACK IN TOMORROW FOR THE THIRD TIME NOW.
Good Fücking Lord, what is the issue with these sh1tt1n' headlights. I have been asking and asking for advice to get these damn things right. Last chance for anyone who is savvy with headlights to tell me what I should tell these morons.
*sigh*
If its not done correctly after tommow I wll be back up there straight to the service manager.
This is SEWELL in DALLAS, TEXAS by the way. A great dealership but I have noticed a little sloppy on service from time to time. The MAJOR stuff they handle well the little stuff I think they could honestly give a fück about though.
again * sigh*
Good Fücking Lord, what is the issue with these sh1tt1n' headlights. I have been asking and asking for advice to get these damn things right. Last chance for anyone who is savvy with headlights to tell me what I should tell these morons.
*sigh*
If its not done correctly after tommow I wll be back up there straight to the service manager.
This is SEWELL in DALLAS, TEXAS by the way. A great dealership but I have noticed a little sloppy on service from time to time. The MAJOR stuff they handle well the little stuff I think they could honestly give a fück about though.
again * sigh*
Last edited by lekker_droom; 06-06-2007 at 01:36 AM.
#11
Originally Posted by lekker_droom
TAKING MINE BACK IN TOMORROW FOR THE THIRD TIME NOW.
Good Fücking Lord, what is the issue with these sh1tt1n' headlights. I have been asking and asking for advice to get these damn things right. Last chance for anyone who is savvy with headlights to tell me what I should tell these morons.
*sigh*
If its not done correctly after tommow I wll be back up there straight to the service manager.
This is SEWELL in DALLAS, TEXAS by the way. A great dealership but I have noticed a little sloppy on service from time to time. The MAJOR stuff they handle well the little stuff I think they could honestly give a fück about though.
again * sigh*
Good Fücking Lord, what is the issue with these sh1tt1n' headlights. I have been asking and asking for advice to get these damn things right. Last chance for anyone who is savvy with headlights to tell me what I should tell these morons.
*sigh*
If its not done correctly after tommow I wll be back up there straight to the service manager.
This is SEWELL in DALLAS, TEXAS by the way. A great dealership but I have noticed a little sloppy on service from time to time. The MAJOR stuff they handle well the little stuff I think they could honestly give a fück about though.
again * sigh*
#12
This thread emphasizes the main reason I'm reluctant to take my car into service for anything other than what I consider absolutely necessary. I just got my car back from the Infiniti Body shop due to front bumper/clear bra damage done by the dealer during my last visit. I brought my car in for a few rattles and left with the rattles as well as bumper damage and a small dent on my front fender. After almost three weeks, they repainted my front bumper and installed a new 3M clear bra. It's all new but was a pain. I'm just going in for oil changes from now on and I stand next to my car and watch. It's sad but necessary.
#13
Originally Posted by verbal assassin
ok, took my car in on monday.
got to take a look at it today. and guess what, theres a 1" scratch on the passenger fender near the headlight.
not only that, some moron tried to hide it with touch-up paint.
seeing how i read some of the horror stories, i already knew what to look for. they replaced the headlight, so i took a quick look around the car and then took a closer look near the headlights.
the passenger headlight is a bit off, theres a small gap from the headlight to the bumper.
the scratch is near the tip of the fender where it meets the headlight.
I SHOULD HAVE NEVER TOOK IT IN. Should of left the headlights alone. This recall isn't anything mechanical or major. I wished I never took it to the dealer.
Good news, if you can call it that. My emaculate or it was b4 i took it in, is getting some bodywork done.
I will give u guys an update on the finished work.
-----------------------------------------------------
This is just retarded. I would have understood if they called me and said they F'd up. And they are going to fix it no problem. Instead, they tried to pull a fast one on me. Putting touch up paint and hope that I didn't notice?
I don't know about the rest of you, but when it comes to my car, my paint, and rims, I notice everything that shouldn't be there, or wasn't there 4.
For the rest of you, I would say, do the recall at your risk. Not really worth it. I left work early for nothing. Lost an hours pay.
got to take a look at it today. and guess what, theres a 1" scratch on the passenger fender near the headlight.
not only that, some moron tried to hide it with touch-up paint.
seeing how i read some of the horror stories, i already knew what to look for. they replaced the headlight, so i took a quick look around the car and then took a closer look near the headlights.
the passenger headlight is a bit off, theres a small gap from the headlight to the bumper.
the scratch is near the tip of the fender where it meets the headlight.
I SHOULD HAVE NEVER TOOK IT IN. Should of left the headlights alone. This recall isn't anything mechanical or major. I wished I never took it to the dealer.
Good news, if you can call it that. My emaculate or it was b4 i took it in, is getting some bodywork done.
I will give u guys an update on the finished work.
-----------------------------------------------------
This is just retarded. I would have understood if they called me and said they F'd up. And they are going to fix it no problem. Instead, they tried to pull a fast one on me. Putting touch up paint and hope that I didn't notice?
I don't know about the rest of you, but when it comes to my car, my paint, and rims, I notice everything that shouldn't be there, or wasn't there 4.
For the rest of you, I would say, do the recall at your risk. Not really worth it. I left work early for nothing. Lost an hours pay.
#14
#15
Originally Posted by g35rcr
maybe it some big conspiracy against the muslims huh...like everyother thing you post about
anyways, i can't believe how infiniti is treating our cars. i mean, we spend 3+ hours detailing our car, park as far as possible to prevent stupid door dings, yet, there is no point in all that because infiniti will just ruin it one way or another.
i bet the guys who were working on my car are reading this right now and laughing their azzes off. "Oh shlt, that **** caught us putting touch up paint", i bet he doesn't know that we drove the shlt out of it the other day, and he doesn't know that we replaced some parts from his car cause the parts from my car was cracked.