loaner car incident
#16
Re: loaner car incident
Geo, its good that you have that mindset. Unfortunately, I'm only 20 and not mature enough, nor rich enough, to think that way. In terms of speeding and mods I will probably look for the easy way out for the rest of my life. However, in this case, I am aware that I really did mess up and should just be honest.
Anyway, this is what happened. I went to the dealer to return the loaner and pick up my car. I was planning on telling them but they were like rushing me out of there ... they had my car waiting for me and basically just told me to give them the keys and leave. So I did and sure enough, they call me later and I had to go back to give them my insurance info and stuff. The service manager guy was pretty pissed. It looks like my insurance is going to cover it... and I might not even have to pay my deductable. Not sure about this yet though.
Bluestreak - where are you from?
Peter
Anyway, this is what happened. I went to the dealer to return the loaner and pick up my car. I was planning on telling them but they were like rushing me out of there ... they had my car waiting for me and basically just told me to give them the keys and leave. So I did and sure enough, they call me later and I had to go back to give them my insurance info and stuff. The service manager guy was pretty pissed. It looks like my insurance is going to cover it... and I might not even have to pay my deductable. Not sure about this yet though.
Bluestreak - where are you from?
Peter
#17
Re: loaner car incident
I won't repeat arguments, but I totally agree with Geo & Bond on this one. It all goes back to that entitlement attitude that was discussed in a previous thread.
It would have taken two seconds to say "I caused some damage to the loaner" while they were handing you your keys. Now, unfortunately they think you tried to get by with it. Do you think they will really give your car the best effort in the future now?
04 5AT Coupe, DG/G, premium
"If we weren't all crazy, we'd all go insane!"
It would have taken two seconds to say "I caused some damage to the loaner" while they were handing you your keys. Now, unfortunately they think you tried to get by with it. Do you think they will really give your car the best effort in the future now?
04 5AT Coupe, DG/G, premium
"If we weren't all crazy, we'd all go insane!"
#18
Guest
Posts: n/a
Re: loaner car incident
I had a loaner sedan that I had a mild incident in. I was on the highway on my way to work. I was behind a pickup that ran over somethign flat about 2" by 3". I don't know if it was a bax, a sign or some light wood; but it came up in the air and I hit it vertical. I hit it with the front, deflecting it over the car. When I checked the car, it shattered the front grill and left black streaks on the hood. I had some problems getting the hood to open. This was actually not from hitting anything. The latch was just frozen. I had to lubricate the latch(hmm...dealer maintenance on a service loaner) as well as the hinges. Because I was having problems getting it to open, I pulled the latch too hard and broke the latch. Once it was lubricated, it worked fine and I was able to easily open(by pulling just the cable end) and close the hood. The marks on the hood were just on the surface, so I used some McQuires HD Car Cleaner and Wax to remove it. After doing this, I saw a few paint touchups already on the hood. The grill though was shattered into about 20 pieces. I talked to my service manager and told him everything. He was really cool about it and decided to just replace the grill for me and didn't charge a thing. The broken latch handle was taken care of as a warranty item.
For yours, you just need to talk to them. I don't know if they would fix it for free because of the amount of damage. If they have a body shop, they would probably work a good deal with you though.
04' G35 Coupe(finally in the garage)
6-sp Diamond Graphite/Willow w/Premium
For yours, you just need to talk to them. I don't know if they would fix it for free because of the amount of damage. If they have a body shop, they would probably work a good deal with you though.
04' G35 Coupe(finally in the garage)
6-sp Diamond Graphite/Willow w/Premium
#19
Re: loaner car incident
Actually, there was a third option -- getting it fixed before returning it, or fessing up and offering to pay for it out of your own pocket, if the damage wasn't too extensive or high. They might have come up with a lower figure if you wanted to pay for it yourself, rather than sending the bill to your insurance company.
In fact, it may not be too late to apologize for not fessing up, and offer to pay for it out of your own pocket. Again, if the cost isn't prohibitive to you.
In fact, it may not be too late to apologize for not fessing up, and offer to pay for it out of your own pocket. Again, if the cost isn't prohibitive to you.
#20
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Tolboothwilley™
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07-28-2016 12:42 AM