If you read my other post about the grotesque in cabin filter that came out of my car, you would of read that I made an appt with my dealership to get it looked at as well as a few other things that irritated me before my warranty expires. So in addition to the "sound coming from my blower motor" they also did an oil change, a rear differential flush (now running mobil 1 synthetic), the light in the clock behind my nav was burnt out and finally the window lift motor made some etches on the outside of my window on the drivers side. Now here is the story.

For those of you know who don't know, im not 21 yet, but that wasn't a big issue for my service advisor, he gave me a loaner anyways. So I got a call around noon after dropping it off at 9 and he ran down the list for me.

Oil change done
differential all set
clock all fixed (bulb was burnt out)

The blower motor he said they found a bearing to be worn out and that was cauing the shuttering and they ordered a new blower motor.

lastly, the window he said since I have tint they arent supposed to be able to do anything for me but he was really going out of his way to make me happy so he said they he ordered a new replacement window but he wouldnt be able to get it retinted for me. (which is fine I talked to the guys who did my tint yesterday and they will tint it for $50) So he told me I could come down and pick up the car and the new blower motor and the replacement glass will be in mid next week. In the end I ended up paying for only the differential flush and the oil change. Needless to say Im very happy with my Infiniti dealer. (its Kelly Infiniti in Danvers.)



Have a wonderful day everyone!

 

Good stuff, Matt. Glad that everything worked out so well for you. Now, you just need to keep them rodents out of your car.

 

Nice to see a GOOD dealer post.

 

Wow, That's great.....A big thumbs up for a dealership. : Kelly Infiniti in Danvers.
Kudos to them.
C.

 

Great man! I am glad to see you got everything cleared up.

I have etch marks on my driver side window as well. Sometimes it drives me crazy just knowing they are there.

I am glad to see I am not the only one that had the problem. I will get the dealership to look at this.

thanks.

 

ya it almost looks like somone took a razor to my window, in the sun it look bad, otherwise its not noticeable, but im getting a new window for it!

 

good to hear everything worked out well in the end

 

Wow thats great. Who is your service advisor? I bought my car from Herb Chambers Infiniti but their service department is HORRIBLE. Maybe you can put in a good word for me with your advisor and give me his number, I have a few issues to be adressed.

 

your paying a guy 50 dollars to tint one window.....wow infinti treated you well but your tinter ripped you off...LOL

 

huper optik tint my friend. It retails at $450+ to tint a g35 coupe.

 

Shoot I was waiting for you to tell us that the dealer found more mice junk in the blower or something

 

By blower motor do you mean fan? Was it just making a wierd sound at idle?

 

exactly! This is the same thing that I have on my driver window.

So they say it's caused by the window lift motor and they are only going to replace the glass? Are they also going to adjust something with the motor so it doesn't do this again??

 

im sure they will^

 

I'm really happy to hear that Kelly Infiniti's service dept performed so well for you. I bought my 03 Coupe from Quirk Infiniti in Braintree but it's too far away. Kelly is not that far from where I work (Woburn) and I will NOT use Infiniti of Nashua. I guess I'll have to try them out. If you don't mind me asking, who was your service advisor?