Just in case you were wondering about your brake warranty....

The two dealers where I live are very strict about the 3 yrs/36000 mile limitation. I am at 36,300 miles with squeaking brakes. I called and asked about it and was told that it would not be covered.

So, take your cars in before the warranty period is up! Both dealers told me that Infiniti is strict about this warranty.

 

Interesting... I just had my 03 in the shop for brake work and they ended up replacing both the front and rear rotors/pads all under warranty. It had 38k miles on it at the time of service.

 

I took mine in at 37k when the pads/rotors where GONE and they denied it.

I suppose "strict" is one way of looking at their approach, I think "short-sighted" is another...

-Paul
03 G35
Panoz AIV
BMW 328i

 

As always, it always seems to be dealer dependent. Maybe I should drive to Michigan!

 

What's amazing is that they replaced both the rear pads and rotors for no charge. The 36k mile warranty only applies to the front.

They said because I was a 1st time Infiniti customer that they wouldn't charge me for it. I was impressed to say the least.

 

I don't remember seeing anywhere in the brake warranty letter that it was limited to the front brakes, here is how mine read:

Dear Infiniti G35 Owner:

Infiniti is committed to providing the highest levels of product quality and customer satisfaction. One of the many superior features of the award winning G35 is its excellent braking performance. This performance is due in part to advances in materials technology inherent in the brake pads on model year 2003 and 2004 G35 sedans and automatic transmission coupes. However, that superior performance can result in these customers sometimes experiencing greater brake wear than they may have experienced with other vehicles they previously owned or leased.

What Infiniti Will Do

To ensure the highest levels of customer satisfaction, Infiniti is launching a program to provide brake maintenance (as detailed below) on your G35 sedan or automatic transmission equipped G35 coupe for 3 years from the original in-service date or 36,000 miles on your odometer, whichever occurs first, at no charge to you. This program is only available through an Infiniti dealership.

For 2003 or 2004 Infiniti G35 sedans or automatic transmissions equipped G35 coupes, this brake maintenance program covers brake pad and/or brake rotor replacement (or turning as appropriate) performed by your Infiniti dealership (only) when required because of wear during the program period. This program applies for 3 years from the original in-service date or 36,000 miles on your odometer, whichever occurs first.

What You Should Do

This program covers brake pad or rotor replacement (or turning) found to be necessary when you present your G35 to an Infiniti dealer for normal vehicle maintenance. In addition, as noted in your Owners Manual, the disc brake pads have audible wear warnings. When a brake pad requires replacement, it will make a high pitched scraping sound when the vehicle is in motion, whether or not the brake pedal is depressed. Your Owners Manual advises you to have the brakes checked by an Infiniti dealer if you hear this sound. There will be no charge to you for brake pad or rotor replacement (or turning) if found to be necessary due to wear. This maintenance service should take approximately 2 hours to complete, but you may have to leave your car for a longer period based upon dealer work schedules or parts availability.

If you have previously had your brake pads or rotors replaced (or turned) during maintenance to your vehicle prior to the announcement of this program, you may be eligible for reimbursement of those expenses. Please simply complete the attached form and provide us with proof of such brake maintenance service and the amount paid, as well as proof of ownership.

With this program, Infiniti intends to reduce your overall ownership costs as you continue to enjoy your G35 and Infiniti’s Total Ownership Experience. If you have any additional questions, please contact your Infiniti dealer or you can contact Infiniti Consumer Affairs at 1-800-947-9115.

Infiniti Division

 

Re: brake wear/replacement under warranty.

Since the G35 hit the market I have heard time after time about premature brake wear. Does anyone her know the root of this "problem?" I drive in a spirited manner and have never had to replace BMW pads (front) before 40,000 miles even when a couple driving schools are thrown in. In normal driving I usually get 50,000 to 55,000 miles out of the front pads and 90,000 miles from the rears. Rotors typically lst as long as two sets of pads on either axle. G35 brakes seem to be large enough (diameter) for the weight of the car so I can't figure why the brakes seem to wear so rapidly. Is the pad surface considerably smaller than on other sport sedans?

 

I have 30,000 miles they changed my rear rotors and pads two weeks ago in Boston for free. I got front pads at 18K they said I didn't need rotors. At 25K I had shimmy new front rotors and a new set of pads. It's going to suck when I have to pay for this **** myself.

 

__________________________________________________ __________
New brake pads at 18,000 miles followed by pads and rotors at 25,000 miles makes me think I should reconsider purchasing a G35. Is this typical for these cars or does the poster (Alderran?) do a lot of driving schools or some such?

 

Does this brake warranty apply to 05 models as well?

 

No.

 

How about '05 G35X models where the brakes were not upgraded for '05?

 

Were the brakes not upgraded, or just not larger rotors? That seems weird to me, anyone have any guess why they didn't change? How does the '05 X do on brake dust, are the brakes still grabby?

 

Did Infiniti fix the brake problem with the 05 6MT Sedan? Forgive me if this is a dumb question, but I'm thinking of purchasing one and would like to know.

Thanks