I went to make a call home yesterday via my voicetags and to my surprise all of my voicetags are gone. The addresses in my address book are still there. Does anyone know why this happened?

Here's my deduction: The voicetags are tied to a mobile device and I recently changed mobile devices (Samsung A900 -> BB8830) and deleted the one I wouldn't use any more. I am guessing that when I did that, it wiped out my voicetags as well?

I don't see why they would tie these directly to the mobile phone, but that's just my thought on the matter. I do know that I'll be busy this weekend putting them all back!!

 

I think that happens sometimes...what do you think of the 8830 though? I was considering a Blackberry but I might just settle for the RAZR2. Verizon has limited choices.

 

Oh - talk to your dealer, you might need a software fix. I'm not sure what the exact fix is, but I think if you search the forums you'll find your answer.

 

The software fix at the dealer will resolve the problem for good. Its a simple software upload that should take a few minutes.

 

But is it really a bug though? I had thought the G tied the voice tags for the phone. When I left my primary phone at home and brought in my work phone, it automatically ties in with its own profile voice tags. Anyway, my point is that if you have other family members driving your car, they have theirs. Or if u quit your job and delete that phone profile, u have just selectively deleted the tags you don't need.

of course, there's also the case that u're the driver 99% of the time which this wont make sense.

 

You are absolutley correst that the voicetags are tied directly to your cell phone. When my company upgraded by Blackberry I had to reenter phone numbers and re-record my voice tags. Also there is another issue as well concerning voice tags being dropped or scrambled. I have had this issue for quite some time, however when I brought by car in for a new set of i-keys I ask them to update the software. Since then I have had no trouble with the tags. Here's a link to the site that discusses the problem and the SB to fix it. http://x.infinitihelp.com/forum/show...962.html?t=962

 

I recently made the same switch (A900 -> BB8830) and you are correct that the phonebook and voicetags are tied to the individual phone, you can have several phones setup in the G and each will have it's own phonebook and voice tags.

 

I'm really happy with the 8830 so far, but getting spam emails while you're on the go is a little annoying. I couldn't go back to a regular flip phone.