dealer is retarded... need help
#1
08-24-2011, 04:48 PM
dealer is retarded... need help
Ok so I am on my 3rd compressor and my ac hasn't been fixed. A month ago I had it replaced due to loud, noisy operation... and now when I shut the ac off ONLY while the car is running in park, I hear metal clanking sounds as the fan or whatever it is that's spinning is spinning down to a stop.
So my question is... what is spinning down when the ac is shut off while car is running? Compressor? Condenser? I need a list of culprits so I can tell the stupid dealer to check all leads... help!
So my question is... what is spinning down when the ac is shut off while car is running? Compressor? Condenser? I need a list of culprits so I can tell the stupid dealer to check all leads... help!
#3
08-24-2011, 05:03 PM
#5
08-24-2011, 05:16 PM
Its under warranty... but I don't wanna keep coming back and wasting my time. They bitch about not being able to replicate the issue... it only happens when the ac has been running for like an hour. So if I turn it off in front of then they can hear it, but after that they can't recreate it unless its run again for another hour... it's really annoying....
#6
08-24-2011, 05:44 PM
#7
08-24-2011, 06:04 PM
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#8
08-24-2011, 06:23 PM
Do you have any other Nissan/Infiniti dealers around you?
You should be calling Infiniti (the phone # in the owners manual) and tell them your dealer cant fix it right (3 attempts) and you want someone from Infiniti to come and look at it.
#9
08-24-2011, 06:28 PM
#10
08-24-2011, 06:50 PM
better business bureau, department of consumer affairs in your state. attorney general's office in your state. consumer affairs for infiniti. (although, they are pretty useless, because they tell you to go back to the dealers)....
many of these car sales places (dealers) don't want to repair it, so they give you the standard "we can't replicate the problem"...get creative and keep them on their toes.
essentially, it seems that if the issue is not covered under a warranty, or they will have a less than easy time getting paid by the manufacturer or insurance company, they don't want to do the repair. I guess they know that people are not going to just give up 200 - 700 percent more for a car repair, than what a private mechanic would charge.
so their solution is not to do the proper preventative, or proactive diagnostic maintenance or repairs. Good luck.
Infiniti treats its customers as though they purchased a scooter...no respect or regard.
many of these car sales places (dealers) don't want to repair it, so they give you the standard "we can't replicate the problem"...get creative and keep them on their toes.
essentially, it seems that if the issue is not covered under a warranty, or they will have a less than easy time getting paid by the manufacturer or insurance company, they don't want to do the repair. I guess they know that people are not going to just give up 200 - 700 percent more for a car repair, than what a private mechanic would charge.
so their solution is not to do the proper preventative, or proactive diagnostic maintenance or repairs. Good luck.
Infiniti treats its customers as though they purchased a scooter...no respect or regard.
#11
08-24-2011, 06:51 PM
better business bureau, department of consumer affairs in your state. attorney general's office in your state. consumer affairs for infiniti. (although, they are pretty useless, because they tell you to go back to the dealers)....
many of these car sales places (dealers) don't want to repair it, so they give you the standard "we can't replicate the problem"...get creative and keep them on their toes.
essentially, it seems that if the issue is not covered under a warranty, or they will have a less than easy time getting paid by the manufacturer or insurance company, they don't want to do the repair. I guess they know that people are not going to just give up 200 - 700 percent more for a car repair, than what a private mechanic would charge.
so their solution is not to do the proper preventative, or proactive diagnostic maintenance or repairs. Good luck.
Infiniti treats its customers as though they purchased a scooter...no respect or regard.
many of these car sales places (dealers) don't want to repair it, so they give you the standard "we can't replicate the problem"...get creative and keep them on their toes.
essentially, it seems that if the issue is not covered under a warranty, or they will have a less than easy time getting paid by the manufacturer or insurance company, they don't want to do the repair. I guess they know that people are not going to just give up 200 - 700 percent more for a car repair, than what a private mechanic would charge.
so their solution is not to do the proper preventative, or proactive diagnostic maintenance or repairs. Good luck.
Infiniti treats its customers as though they purchased a scooter...no respect or regard.
#12
08-24-2011, 06:55 PM
better business bureau, department of consumer affairs in your state. attorney general's office in your state. consumer affairs for infiniti. (although, they are pretty useless, because they tell you to go back to the dealers)....
many of these car sales places (dealers) don't want to repair it, so they give you the standard "we can't replicate the problem"...get creative and keep them on their toes.
essentially, it seems that if the issue is not covered under a warranty, or they will have a less than easy time getting paid by the manufacturer or insurance company, they don't want to do the repair. I guess they know that people are not going to just give up 200 - 700 percent more for a car repair, than what a private mechanic would charge.
so their solution is not to do the proper preventative, or proactive diagnostic maintenance or repairs. Good luck.
Infiniti treats its customers as though they purchased a scooter...no respect or regard.
many of these car sales places (dealers) don't want to repair it, so they give you the standard "we can't replicate the problem"...get creative and keep them on their toes.
essentially, it seems that if the issue is not covered under a warranty, or they will have a less than easy time getting paid by the manufacturer or insurance company, they don't want to do the repair. I guess they know that people are not going to just give up 200 - 700 percent more for a car repair, than what a private mechanic would charge.
so their solution is not to do the proper preventative, or proactive diagnostic maintenance or repairs. Good luck.
Infiniti treats its customers as though they purchased a scooter...no respect or regard.
It's not fair to lump them all into one category...just like every other brand of dealership.
