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Covered Under Warranty?

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Old Jan 25, 2009 | 02:44 AM
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Covered Under Warranty?

Quick question, is a pressure test covered under warranty? Reason I ask is because I was denied the service by a particular dealership (as stated in the I'm Ssssssssmokin thread) and I am going to call and/or write a letter to several Infiniti personnel, including the general manager of that particular dealership.

I'm sick and tired of being tossed around like a solid and possibly damaging my vehicle, because one dealership claims that a radiator job done by another dealership MAY be "faulty".

From my understanding, pressure testing IS covered under the factory warranty, which I still have being that mine doesnt expire for another 14k miles and another year and 3 months. However, the local dealership chooses not to do any testing, even a pressure test, unless I pay for it. It's so stupid, because they see that engine coolant has leaked, but they don't see from where so they neglect to fix it and rather have another dealership do it, and their defense is "because it was done by another dealership." It's not like I'm going to a Toyota dealership and asking them to check on my car, so I don't get what the big deal is.
 
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Old Jan 25, 2009 | 03:08 AM
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Should be covered. At least IMO.
 
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Old Jan 25, 2009 | 09:58 AM
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Diagnostics use to find a waranty problem would be covered IF they find a waranty problem. If it's not a waranty problem, it's YOUR problem.
 
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Old Jan 25, 2009 | 10:21 AM
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^precisely. Diagnostics or tests are not free services unless a fault is determined that would be covered by warranty.
 
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Old Jan 25, 2009 | 10:28 AM
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^^ Exactly. Anything done to diagnose a warranty problem is covered under warranty... AS LONG AS THE PROBLEM DISCOVERED IS COVERED UNDER WARRANTY.
 
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Old Jan 25, 2009 | 11:55 AM
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Well here's the thing. They see engine coolant has leaked somewhere, its on the plastic underbody. They see my reservoir tank is completely empty and even the coolant in the radiator itself is low.

However, they say they can't find a leak. I would assume at that point they pressure test, correct?
 
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Old Jan 25, 2009 | 11:59 AM
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To fully diagnose the problem.... I would think so, but a pressure test would determine if the HG is bad. Coolant would be leaking INTO the engine internals not on the outside.

Regardless, on a 2006 G you should still be fully covered bumper to bumper
 
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Old Jan 25, 2009 | 01:41 PM
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If you have no foam in the radiator, no "milkshake" in the crank case, just low coolant and evidence of it on the exterior of the motor, no test is warrented. I would wash the motor down, top off with pre-mixed coolant (no water hose) and dirve it to see if or where it leaks. Sounds like a hose or a bad cap.

You can even buy a pressure tester yourself and do it. It's not that much.

This one is the price of one hours shop labor: http://www.harborfreight.com/cpi/cta...emnumber=65053
 
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Old Jan 25, 2009 | 01:50 PM
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I've been having to top it off everyday. I've even complained that smoke or steam is coming from somewhere. I'm going to the dealership that actually replaced the radiator 6 months ago on Wednesday, I just wanted to write to a higher authority, but I wanted to verify whether or not a pressure test is covered under warranty.

Just like the dealership, I can't any leaks on the hoses myself, tried looking several times.
 
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Old Jan 25, 2009 | 01:54 PM
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Well, it's got to be coming from somewhere. I would drive it around until it's been warmed, giving the engine lots of time to circulate the coolant. When you get back just poke around and see what you find. If you have something you can pull the car up onto like ramps that would help.
 
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Old Jan 25, 2009 | 01:55 PM
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Also, FYI if you have access to a hand held black light at night, you can add dye to the coolant and it will glow under a black light.
 
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