The big crack near the front may be from closing it, but that is still BS. The hood has NEVER been abused and I've never sat on it/slammed it hard, or anything. At this point, I don't care about the big crack near the front.

The cracks in the vents are also total BS, as Seibon is claiming they are from vibration. Vibration from what???? I know plenty of people in Vegas with CF hoods and other body parts. Guess what? They don't have any cracking issues. Seibon even said they have had race cars for years and no problems with cracking. Then why is mine cracking? I think thats bull, and if it cracks they need to figure out why and fix it, or else not sell anything at all.

 

I don't see how their customer service is bad because they denied a warranty claim.

 

Thumbs down for them.

I tend to stay away from CF stuff because everytime I go to a meet/show, everyone with CF seems to have cracks or the clearcoat is coming off.

 

Good customer service would replace the hood unless obvious abuse had occured, and will generally side with the customer on an issues. Just look at the customer service provided by costco, they take pretty much anything back regardless of the reason

 

I agree, but because they denied a warranty claim doesn't make it bad. It's not the best in the industry, but they stuck to their policy.

 

Good time to go back to stock though, and it will even look better IMO

 

why dont you try calling them? i would not handle something this serious in emails. also, did you clear the parts once you got them? i wouldnt put cf on my car without additional clearcoating.

 

Seibon's website doesn't say anything about random cracks occuring not under warranty. Even if the big crack at the front is caused by me, there are still the tons of other cracks they are say caused by vibration. This is no where in their warranty section on their site. Their site doesn't even list a length of warranty under terms and conditions. So, it would leave me to believe they have at LEAST one year warranty with their products, and this means they HAVE to warranty a defective product. Especially when their warranty says nothing about "vibration".

Considering I work in the customer service field and I have replaced customer GPS units 3-4 months after our return policy has expired and hooked people up with Garmin warranty issues, I would AT LEAST expect I get a product they manufactured warrantied. This shows they don't stand behind their crap whatsoever.

 

From all the meets Ive attended and from the cars Ive seen, I dont think I will ever put ANY carbon fiber product on my car. Ive yet to see, in my entire lifetime, a quality carbon fiber hood, or trunk, or bumper. They all have some kind of clear coat issue, or they are yellowing, or they are cracked or weave is inconsistent. CF is nice and all ....but not worth the common issues IMO.

 

+1, I've only seen 1 dry carbon hood that I would purchase, but its not made for a g35

 

Well GOOD news!

Seibon will be replacing my hood, and I get to have some fun with the older one. I get to physically destroy the hood, and take pictures and send to Seibon for proof. They will then send a replacement.

 

^^^ yay for you...

 

I would definitely try to get crafty with photoshop plus whatever trash you may have laying around in the garage that you can smash to get a free extra hood out of this. But maybe they want huge detailed pics or something...

 

Too late, plus I'm an honest person. Not like me to do that :P

 

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