Hi people,

Has anyone had experience with the Tint Shop in Rochester, NY? I took my car there and although the quality of the job overall is ok, I'm really disappointed with the customer service.

While tinting the side window, they sliced up the run channel. There's also a minor flaw in the film on another window. They keep swearing up and down that they will take care of these things, but whenever I call, I keep getting put off or the guy is just not around. Or he blames the dealership for not having the part in stock. He tells me it'll take a couple of weeks, which I know has got to be BS. This has been since 7/23. Anyone else ever had dealings with these guys?

 

would help if you said the name of the shop in Rochester NY...

 

It's actually called "The Tint Shop"

 

oh... haha, sorry

no idea about them...

 

I've dealt with those guys in the past. Since they went under new management, customer service been horrible. I wouldn't take my car there anymore. I hear they have a bunch teens doing thier work.

 

Yea I would watch out for them they get the work done but customer service is ***. Teens Teens Teens.....

 

That's a real shame, because from what I heard before getting tinted, they had a really great reputation. Guess I should've asked around more carefully before getting the work done. Oh well... guess all I can really do is wait and see when they can fix the crappy work they did.

Thanks for the input.

 

try www.cbaaw.com i might take my car to these guys. they have a pretty good reputation.

 

Hey niteQwill, did you go to that cbaaw place? What was your impression?

 

i ended up taking it to the new tint shop on jefferson road. the guy who runs the shop is name Alex. you will be very please with thier work. alex took care of the 3 previous cars i had before i bought the G. he never failed to disapoint me.