Just to add to this, IB has a funny way of tagging vendors who are no longer active -- "Banned". I think that's very misleading and causes confusion and false meanings as to the status of said vendors regardless of reputation.

To me, it's almost like military guy was honorably dismissed yet labeled a DD, OTH or such.

Igor, for what it's worth, has always been very pleasant and very detailed with his responses to my queries about his services and products.