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The 411 on CarZone Auto Repair...

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Old Nov 1, 2012 | 03:52 PM
  #106  
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Thank You Car Zone !!

I recently won an ENEOS Oil change at the last Sedan GTG from:


CarZone
7745 Sepulveda Blvd. #5
Van Nuys CA 91405
Phone: 818-373-1330


I first called and introduced myself also let them know that I want to avail of the coupon that I won at the Sedan GTG. Their initial answer was YES, no problem you can redeem it anytime just let us know and we will schedule it.

Drove in Saturday morning with my appointment and the shop was full. I was expecting that they would just give me a cold shoulder or "whatever" attitude because they are not earning money due to the coupon that I have.

BUT.... all of them where polite, very accommodating, smiling and was happy that I was there !!!

The mechanics asked me politely to sit don and they will help me and they are expecting me. I don't really like seating down, but want to watch mechanics working on cars so I asked them if I can walk around and they said yes !!!

After they are done servicing another G, they immediately pulled my car to their lift. The lift wont fit underneath so they used a pre-made planks of wood to lift the car a bit. Did their oil change, cleaned everything up even added more zip ties to my under panel.

They did a very professional job and treated me like a paying customer and not as someone who is just a nuisance wasting their time.

Danny also talked to me and gave me tips and tricks about maintaining the car.

WOW !!! I was really amazed and would really refer them to anyone that I know !!!

Thank you guys and more power to your shop !!!



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Old Nov 1, 2012 | 04:47 PM
  #107  
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didnt know anyone could get so excited about an oil change
 
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Old Nov 1, 2012 | 04:50 PM
  #108  
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It was free. Wouldn't you get excited?
 
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Old Nov 1, 2012 | 05:48 PM
  #109  
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Originally Posted by saywat?
didnt know anyone could get so excited about an oil change
Not excited... Just want to give thanks and appreciation to a shop that treated me like or more than a paying customer.

a shop like them is hard to find these days !
 
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Old Nov 1, 2012 | 06:17 PM
  #110  
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i guess so. but im sure the coupon was paid for by the sponsor so i would imagine they wouldnt treat u like its a completely free no money service. but i understand i guess
 
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Old Nov 1, 2012 | 06:43 PM
  #111  
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^ They were a sponsor for the Sedan GTG and donated the coupons. So yes, they did the work for free.
 
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Old Nov 1, 2012 | 06:45 PM
  #112  
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oh i see. thanks.
 
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Old Nov 1, 2012 | 07:13 PM
  #113  
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yup yup... Free...
 
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Old Nov 1, 2012 | 07:19 PM
  #114  
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Very cool. Glad they took care of you. They have been a great supporter of the Sedan GTG the past couple of years.
 
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Old Nov 1, 2012 | 07:49 PM
  #115  
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Car Zone's dope they're super friendly, they know what they're doing, and always honest no shady business like some shops. I found out about that shop by winning a free oil change at GTG lll. So I guess by giving away a free oil change they hope to gain a long time customer which they did with me. CAR ZONE FTW!!!
 
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Old Nov 1, 2012 | 08:32 PM
  #116  
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CAR ZONE is a great shop to get your Infiniti serviced, qualified friendly mechanics and decent prices. They carry AMSOIL products too, another plus! Only way I could get excited over having my oil changed would be if the ladies at Tilted Kilt changed it....
Gary
 
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Old Nov 2, 2012 | 02:54 AM
  #117  
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Couldn't agree with the above posts more. these guys are my friends and definitely Infiniti enthusiast. extremely knowledgeable and the price is right to doesn't hurt to haggle a little bit.
 
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Old Nov 6, 2012 | 03:05 PM
  #118  
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Originally Posted by bluedevils95
It was free. Wouldn't you get excited?
Not really. I'd rather do it myself. Just how I am.
 
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Old Nov 6, 2012 | 04:52 PM
  #119  
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william and donald do quality work.
my go to shop for anything involving my G
 
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Old Nov 7, 2012 | 09:39 PM
  #120  
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to Carzone. Ive been taking my G and my other vehicles there since the day they open. William and Donald are honest mechanics.
 
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