Southern California San Diego, Los Angeles, Orange County, Inland Empire, etc.

Any reliable technicians/service advisers in SoCal area?

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Old Jun 10, 2014 | 01:29 AM
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Any reliable technicians/service advisers in SoCal area?

Hi,

I drive a used g35x and have taken my car to the dealerships couple times but each visit was unsatisfactory...I felt like the service advisers could have done more....

anyways..would really appreciate if you guys can refer any honest/reliable service adviser or technician in the socal area...

thanks guys!!!
 
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Old Jul 27, 2014 | 01:09 PM
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Bump
 
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Old Jul 27, 2014 | 05:50 PM
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^ Not sure if you're looking for honest dealerships or mechanics in general, but I'd never go back to a dealership - unless for a factory recall - and pay their ridiculous prices.


It's all about where you are, how far you're willing to travel, and/or if you'd possibly compromise on a general mechanic vs one that specialized in your make/model.


Independent shops that get mentioned on here often for Socal/LA Infiniti's/Nissan's are CarZone Auto (in Van Nuys), R&J (in Carson), R&D Factory (in Montebello?) and Corner 3 Garage (in Lake Forest IIRC).
 

Last edited by S 854; Jul 27, 2014 at 05:55 PM.
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Old Aug 5, 2014 | 03:23 PM
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Bump
 
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Old Aug 5, 2014 | 06:47 PM
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Originally Posted by socalg35x
Bump
Why the "Bump?" Peter gave you 4 great locations, you should be thanking him if you're serious about needing a better shop for service!
Gary
 
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Old Aug 5, 2014 | 10:04 PM
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Well if u read my original post I asked for service advisor/techs... I guess I could have used specifically mentioned "infiniti" service advisors/techs.
 
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Old Aug 6, 2014 | 04:22 PM
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It's really a cr@p shoot. So many times I've seen guys praise a particular service dept & you'll have the same amount of guys saying it's the worst.
I suppose it depends not just on the particular service rep but how the manger runs the dept.

Anyway I've gone to Glendale Infiniti for my numerous service repairs over the years when I was still under warranty and have had very good experiences most every time.
My main rep was Jerry Chinchilla and he treated me very well.
One of the newer guys that helped we out lately was Steve Chen (very courteous & professional).

FYI - Jerry took care of all issues below... (Never gave me any grief about my mods either)

Oil consumption - replace short block
Axle click - regreased
Clutch clicking - new clutch pedal
Clutch sticking - new slave cylinder
Bad temperature fuel gauge sensor - replaced
 
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Old Aug 17, 2014 | 02:46 PM
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Originally Posted by irishsig
It's really a cr@p shoot. So many times I've seen guys praise a particular service dept & you'll have the same amount of guys saying it's the worst.
I suppose it depends not just on the particular service rep but how the manger runs the dept.

Anyway I've gone to Glendale Infiniti for my numerous service repairs over the years when I was still under warranty and have had very good experiences most every time.
My main rep was Jerry Chinchilla and he treated me very well.
One of the newer guys that helped we out lately was Steve Chen (very courteous & professional).

FYI - Jerry took care of all issues below... (Never gave me any grief about my mods either)

Oil consumption - replace short block
Axle click - regreased
Clutch clicking - new clutch pedal
Clutch sticking - new slave cylinder
Bad temperature fuel gauge sensor - replaced
that's awesome! all these issues were covered under extended warranty?
 
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Old Aug 18, 2014 | 12:19 PM
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Originally Posted by socalg35x
that's awesome! all these issues were covered under extended warranty?
They were covered under regular warranty.
The engine swap was the last thing to have been done, that was covered under the powertrain warranty. 6yr/70k
 
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Old Aug 18, 2014 | 12:32 PM
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Originally Posted by socalg35x
Hi,
I drive a used g35x and have taken my car to the dealerships couple times but each visit was unsatisfactory...I felt like the service advisers could have done more....anyways..would really appreciate if you guys can refer any honest/reliable service adviser or technician in the socal area...thanks guys!!!
Had you asked for a better "Dealership" you would have received answers to your question sooner. Most of us would rather take our Infinitis to an independent shop where we know we're not going to get screwed on the cost and the work will be done correctly. (which doesn't void our warrantys) Only time I ever took my coupe to the Stealership was for warranty work, which was the same place they quoted me $300= for a AT service...Gary
 
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Old Aug 18, 2014 | 11:02 PM
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i need suspension job done not far from koreatown. i usually go to car zone in van nuys but car isn't in good condition to drive on freeway.... any recommendation guys???
 
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Old Aug 18, 2014 | 11:10 PM
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I would Recommend Jeremy Scheetz at Riverside Infiniti. This guy gets all my distance and I will mke the 40+ mile drive to Riverside from OC. Even though I have an Infiniti Dealer 10 minutes away from me!
 
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Old Aug 19, 2014 | 01:14 PM
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try l-spec.com. Not sure how far it is from your place...and I also haven't tried it myself but sounds like a good place..Alex the owner sent me a message once and he sounded nice...give him a call and get a feel of it..
 
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