Strafe - Worst Customer Service
for the ones who cant figure out whats going on...Dustin and lawrence were both saying dustin is taking over 100% and lawrence is gone now and bla bla bla just lying more and digging further into the hole..the new business site is registered to lawrence so clearly he is still there.
Domain name: CONCEPTAUTOMOTIVE.NET
Registrant Contact:
Lawrence Flinton ()
Administrative Contact:
HostGator
Brent Oxley (support@hostgator.com)
+1.7135745287
Fax: +1.11
11251 Northwest Fwy suite 400
Houston, TX 77092
US
Technical Contact:
HostGator
Brent Oxley (support@hostgator.com)
+1.7135745287
Fax: +1.11
11251 Northwest Fwy suite 400
Houston, TX 77092
US
Status: Locked
Name Servers:
ns3509.hostgator.com
ns3510.hostgator.com
Creation date: 06 Apr 2012 05:06:00
Expiration date: 05 Apr 2013 21:06:00
Domain name: CONCEPTAUTOMOTIVE.NET
Registrant Contact:
Lawrence Flinton ()
Administrative Contact:
HostGator
Brent Oxley (support@hostgator.com)
+1.7135745287
Fax: +1.11
11251 Northwest Fwy suite 400
Houston, TX 77092
US
Technical Contact:
HostGator
Brent Oxley (support@hostgator.com)
+1.7135745287
Fax: +1.11
11251 Northwest Fwy suite 400
Houston, TX 77092
US
Status: Locked
Name Servers:
ns3509.hostgator.com
ns3510.hostgator.com
Creation date: 06 Apr 2012 05:06:00
Expiration date: 05 Apr 2013 21:06:00
Last edited by TIAN; Apr 8, 2012 at 04:35 PM. Reason: Personal Information
Not stepping on anyone's toes here but I've ordered over 8 grand worth of **** through Strafe since December and although a few items took a while to arrive "which most were explained to me on why shipping/production was taking so long" I can say that the wait was worth it on the parrts I've ordered. All parts were great quality and fitment. I've had to work the Polly Inven a little, but what do you expect with body kits? I've picked up the CF AMS hood, Strafespeed V1 CF trunk, poly Inven, Impul sides, Chargespeed rear, CF Splitter, MD ART Pipes, MD Shockwave exhaust, pulleys, transgo shift kit, Stance Coils, SPC Camber kits, and many other items. Only things I'm still waiting on are my ART Pipes which MD emailed me themselves stating the production line is down, and the Transgo shift kit which Strafe is working on getting to me now. I've had some communication issues here and there and some unexpected wait times, but all in all they've done solid by me and the parts have been quality compared to other parts I've seen my friends order. Sorry to hear about everyone on here who has had issues but for those reading and haven't dealt with Strafe I can say I wouldnt have a problem ordering through these guys again. Maybe I just got lucky, but I doubt that's the case here
The Staff would like for the OP's issue regarding Strafe to be resolved. If posts are made in this thread that do not pertain to the specific issue the OP is facing they will be deemed off topic and will be deleted by a Staff member.
Please see the Stickied thread in this subforum:
https://g35driver.com/forums/vendor-...er-vendor.html
Please see the Stickied thread in this subforum:
https://g35driver.com/forums/vendor-...er-vendor.html
Latest update on my issue (OP), is that I emailed dustin on April 8 asking for a update on the HID kit and he told me that its coming in on tuesday, April 10. I let him know that he should contact me when it does and let me know. He told me he will let me know.
Today is April 18th, 10 days since my last email and i have had no contact from Dustin what-so-ever.
Just wanted to let you guys know on whats going on.
Today is April 18th, 10 days since my last email and i have had no contact from Dustin what-so-ever.
Just wanted to let you guys know on whats going on.
So i just finally received my bumper and side-skirts. They were shipped from VIS Racing not strafe little confused on that. Im trying to contact Dustin because i did not receive the aluminum under-shroud i ordered. anyone no exactly what going on with all these missing parts can someone get an answer. I waited 3 weeks just to get a tracking number. then there website disappears they told me in was maintenance then i find them under concept automotive name and then they are gone and website says FOR SALE. like what a F-ing joke
The aluminum shroud is probably a zspeed shroud; I suggest ordering directly from zspeed here.
The reason the bumpers and skirts were shipped from VIS is that Strafe was a drop shipper; that is, they did not make anything of their own, nor did they keep any stick. They just took orders from customers and then contacted the other companies, and had those companies ship directly to customers.
There is nothing necessarily wrong with drop shippers (although I generally prefer to order directly from whoever makes the item), but Strafe sucked. There is no other way to put it. They sucked.
The reason the bumpers and skirts were shipped from VIS is that Strafe was a drop shipper; that is, they did not make anything of their own, nor did they keep any stick. They just took orders from customers and then contacted the other companies, and had those companies ship directly to customers.
There is nothing necessarily wrong with drop shippers (although I generally prefer to order directly from whoever makes the item), but Strafe sucked. There is no other way to put it. They sucked.
Yes. It normally takes a bulk order to get the discounted "wholesale" price. This is the only way Strafe would have been able to get a profit.
I'm sure they could have made individual orders every time, but they wouldn't get the price break they would if they waited for a bulk order.
Customer spends the same money either way. The customer waits longer so Strafe can get the better price break.
I'm sure they could have made individual orders every time, but they wouldn't get the price break they would if they waited for a bulk order.
Customer spends the same money either way. The customer waits longer so Strafe can get the better price break.



