wow what a pain in the a$$. I cant believ they are giving you so much of a hassle. Do dealers go out of their way to hire people that have absolutely no idea what they are doing?? Can anyone explain how a damaged clutch only affect a certain gear?

 

No havent talked to HQ yet...i called Infiniti Corporate Office and they said i have to talk to Consumer Affairs...soo i did....guess what he said???...

30 minute converasion broken down

consumer affair: well ur going to have to deal w/ the service manager on that
me: i did..they told me its my clutch, but its not! (gave details)
consumer affair: the best thing i could suggest is paying the $600 teardown cost and its up to the service manager if he wants to re-enburst u or not, giving if its ur clutch or tranny..
me: hmmmm but its not my clutch its my tranny...whats the point of having warranty if i cant get the problem solved...
consumer affair: pay the $600 (pretty much what he said) and talk to ur dealership
me: i am not paying!..and i did talk to them and they told me to call u guys!
consumer affair: well ur just gotta have to talk to dealership..

and guess what he had the nerve to say!!!!!!!!!!!!!!!!!!!!!!!

consumer affair: hey man im not tryin' to give u the run-around or anything

then i got pretty pissed!!

me: what the f#$k do u mean ur not giving me the run-around..i talk to the dealership and they tell me to talk to u...and what do u do?...u tell me to talk to them again....what does that look like to u?????????????????????? (i wanted to say bitch!...but didnt )
consumer affair: uh huh uh uh uh.....
me: hung up!...ready to box!!!.... ..lol

 

Tell the consumer affair line.. "What about all the other trannys you guys changed U.S. wide".. Tell them you have an invoice from the forum for the same symptoms as I did.

Damn, I know how you feel, but the Infiniti guys I delt with at Albuquerque were'nt such retards, they were actually customer service oriented to a point and they had some knowledge on trannies..... Good luck..

 

Oops I forgot to ask, you did get my invoice... right??

 

yea man i got it ...thanks alot..im going back to the dealership to see what they have to say now w/ both AAmco and ur invoice!.....thanks again

 

CIA...i was lookin' through some of the others threads and i saw on one of them, that u work on aircrafts...what kinds?

 

CV-22 (osprey), C-130, HH-60, H-1, F-15 E and U-2S, also the H-53 Pavelow but it retired and left the base.. Are you also in aviation??

 

FINAAAAAAAAAAALLLLLLLLLLLLYYYYYYYYYYY!!!!....i want to thank everyone for all ur help...i didnt quit and got it done!...i went to my 3rd dealership over at costa mesa..and had their head tech guy (victor) test drive my car...at first i thought it would be the same thing as the other dealers..when he drove it he started pushing it into 3rd gear real slowly....i was like "no no no push that **** into gear like ur really driving it"...but he kept on pushing it in nice and slowly...soo i asked him if i could drive it....and everytime i put it into 3rd gear all u hear is grinding!!!....he said he was convinced...and thats when the smile came upon my face ....FINALLY!!!!!!.......jon and victor great guys at COSTA MESA INFINITI....they recommend me to change out my clutch because its pretty worn...but i dont know yet..it feels fine to me!..

 

yea im in aviation!...ATC Specialist over here at Los Alamitos Army Airfield...we get ur pilots in here once in a while..c130 crew usually!...but we only have UH-60, OH-58, and C12's here...all our UH-1 are over at the border mission....

 

Finally they agreed. The new tranny will feel alot better. Congrats..