I remember reading some posts about people having to pay for their 15,000 mile service. I'm due on Monday, so I called the dealer. He said it's FREE and is part of my first 2 years maintenance. They'll do the oil change, air filter, clean the engine compartment and battery cables, and balance and rotate the tires. How come some of you have paid for this?

2004 5AT, Brilliant Silver, Graphite Leather, Performance Package

 

if you bought the car there, you probably already paid for it

it varies by dealer. the average is around $200.

 

Damn...you better let me know if it's for free!
i just paid 210 bucks for it. Which dealer is this you are talking about.

 

yeah where are you located?

--------------------
RIP
1994 accord coupe ex
269whp / 281wtq @ 14psi
now:TB 6mt w/ nav

 

My dealer told me I needed nothing done and they only changed my oil and filter and something else for 90 bucks

2004 Skyline 350GT 5AT DG/G Clears,Bats, Now wit Bumps in da back! [img]/w3timages/icons/shocked.gif[/img]

 

I just checked into this also. Niello Infiniti was charging $330. Infiniti Farifield was $240 both in Northern California.

I spoke to the service manager and checked the neat maintenance reminder kit that you get with your car. What is needed is to change oil, replace the in-cabin filter, rotate the tires, check the exhaust, fuel lines, liquids.

For the coupe, he said all I really need to do is change the oil. I will probably follow the DYI and change the cabin filter myself.


2003 IP Coupe. Non-Navi. V-Kool & Metallic Tint.

 

The Dealer is Southwest Infiniti in Houston. I called my service manager to make the appointment like I always do and we discussed everything. I asked 2 or 3 times to make sure and he kept saying yes, it's free with my 2 year service plan. If he tries to charge me on Monday we're gonna have a serious problem!!

2004 5AT, Brilliant Silver, Graphite Leather, Performance Package

 

I'll be anxious to hear how your experience with them is after their done. I bought my coupe there a few weeks back and they told me about the free 2 year sevice. That includes ALL service. I'll be getting my first free oil change in a couple weeks.

 

Newbie35, don't ever go to Niello Infiniti. Lot's of incompetent people there.

 

you guys think its worth doing the 15k service?

 

You got hosed, by paying $210 for the 15k service. Just the thought of paying that much for the little labor that was actually performed is sickening. All they probably did was change the oil and oil filter, air filter, and they did some mechanical inspections. Dealers make more than half their revenue in maintenance rather than actually selling you the vehicle.

 

Well, I took the car in this morning. I got a call at lunchtime saying that my front brakes were worn down pretty bad so they are replacing those for free too. I asked again and he said all of this is free with my service plan. So, air filter, oil change and filter, balance and rotate tires, brakes, and clean battery cables is all free.

Has anyone else received this service for free??

2004 5AT, Brilliant Silver, Graphite Leather, Performance Package

 

Ok, you keep reffering to a service plan. When I used to sell cars we would stick in a service plan into the price of the vehicle , usually around $900-$1200 that takes care of all of the maintenance until the prescribed date comes. It is usually built into leases to promote the leasee to bring the vehicle in for it's service and so I could then try and sell another vehicle to you. Even if you didn't use the service you already paid for it.That is why I think that they keep saying it's free. JMO

 

Well, there was no additional charge or line item on my invoice. I knew the first 2 years maintenance was free ie: oil changes and fluids, but I didn't realize it included air filters and tire balancing. The dealer just called and said it's ready and the charge is 0$. I definitely paid sticker price for the car, I think it was $32,900 with my options, but I don't remember paying anymore for this. Oh well, I'm happy either way!!

2004 5AT, Brilliant Silver, Graphite Leather, Performance Package