so i've had my g35x for alittle over a month now. when i picked it up, there were two scratches on the car that the dealer said they would fix. so this past tuesday i dropped off my car, and just got it back yesterday. the place they brought the car then buffed the whole car after repairing the scratches. in doing so, it left swirl marks all over my car (black obsidian). i have an appointment to drop the car off again on tuesday as thats the earliest they could get me back in. now from what i can tell the scratches are directly in the clear coat. the dealer seems to think this acceptable and tried to play it off like i did at first. im hoping this is resolved when i drop it off on tuesday, but im not sure it will be. i'm also not keen on my new car with 1300 miles on it having to be repainted. anyone have any suggestions or have this issue w/there dealer?

 

Most scratches are in the clear coat. Just a matter of how deep they are. You shouldn't need to have the car repainted because of swirls. If you want it done right, take it to a reputable detailer in your city and get them to do it. OR, get a random orbit polisher (don't recommend a rotary) and take care of it yourself with the peace of mind you have it done right.

 

Maybe you could ask the dealer if you could take the car to a detailer of your choice and have them pay for it or reimburse you? You probably want to get a quote so you know what the cost is before you pitch this idea. They may not like that since they probably get a deal from their detailer but it is obvious that the shop they use doesn't give a rats a$$. Whatever deal you get try to get it in writing. Good luck.

 

Don't take it to the dealer or whoever they recommend. Find a professional detailer or someone who takes the detailing hobby very seriously and ask them for a price estimate to get the swirls out. Then go to the place that screwed up your paint and tell them to pay for the damages that they caused.

 

thanks guys. i went around and talked to some friends that have had work done, and found a detailer that does an awesome job, so im going to talk to the dealer about having them bring it there. my sales person said she'd get it taken care of for me, so monday ill get a quote and see what we can do. im hoping it works out.

 

If you want to do it right, do it yourself.

I'd wait till the spring and get the first 2 steps of the the Mother's 3-step process plus clay bar system. Then I'd do the following by hand, in the shade:

1) Wash car
2) Clay the entire car
3) Use the Mother's step 1, which is the pre-wax cleaner
4) Use the Mother's step 2, which is the sealer and glaze
5) Use Rejex and let the Rejex cure per the instructions on the bottle with the car indoors.

I had a 1996 dark green Honda Accord and did what I suggested above when the car had roughly 105,000 miles and was 11 years old. Note I was the original owner of the Accord and didn't wax the car for a couple years (too busy). The paint came out smooth as ice, no swirl marks, with a deep dark green color, and I only had to apply the Rejex twice a year.

OK, it took me roughly 5 hours or so, but it was worth it....

 

Just keep in mind that a seal and glaze does nothing but hide swirls.
Removing them will require a polish.

Sealant and glazes do very well at hiding imperfections though.

 

As AesonVirus stated, you're just hiding the swirls. If I were you, just pick up a PC and polishes/compounds and give it a go. You'll feel a lot better knowing you did it.

 

yeah, im going to do that. just going to have to wait for it to warm up around here!

 

I'd prefer to hide the swirls on a brand new car. If you don't know what you're doing with a polish/compound and use a random orbital like the PC, you could do more damage.. Which would really stink..