G35 Sedan V36 2007- 08 Discussion about the 2nd Generation G35 Sedan 2007 - 08

Who's Had Their Steering Wheel Replaced Due To Trim Peeling/Chipping?

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  #331  
Old 05-26-2012, 08:05 AM
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photo of scratched/peeled steering wheel

Originally Posted by mrclowny
Can someone post a pic of their scratched steering wheel?
Here ya go. Nationwide Infiniti, Maryland, replaced the entire steering wheel no questions asked 1-month before the warranty expired. I suspect the problem was I was holding the steering wheel with my thumb pressed on the peeled spot instead of on the wheel. Still, that should not cause peeling.
 
Attached Thumbnails Who's Had Their Steering Wheel Replaced Due To Trim Peeling/Chipping?-g35-steering-wheel.jpg  
  #332  
Old 05-26-2012, 12:48 PM
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Damn, I just found this thread and my wife's '08 G35S steering wheel looks just like the picture posted above. Unfortunately, it's out of warranty now. I may try to write a letter to Inifiniti. She only has 23,000 miles on the car.
 
  #333  
Old 05-28-2012, 11:31 AM
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I wish there was a solition to this problem!

that peeled steering wheel looks so cheap!

why wouldn't they sell that trim and instead they have to replace the entrice steering wheel i do not understand! especially after seeing so many bad quality parts!
 
  #334  
Old 06-01-2012, 12:16 AM
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My warranty expires in a month and half. The dealership told me today that since the chipped pieces could not be replaced w/out replacing the entire wheel they would not cover it under warranty. I waited and hour, called the service manager, was cordial but direct in the fact that this SHOULD be covered under warranty. He advised he would check into then called me back a couple of hours later and said they would replace it under warranty under what they call the "good will" warranty. Guess if you're nice, but also assertive you can get a more favorable answer. Btw, I also name dropped the forum and explained "everyone else" was getting steering wheels, which is almost true...
 
  #335  
Old 06-02-2012, 01:57 PM
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Originally Posted by drivethefive
My warranty expires in a month and half. The dealership told me today that since the chipped pieces could not be replaced w/out replacing the entire wheel they would not cover it under warranty. I waited and hour, called the service manager, was cordial but direct in the fact that this SHOULD be covered under warranty. He advised he would check into then called me back a couple of hours later and said they would replace it under warranty under what they call the "good will" warranty. Guess if you're nice, but also assertive you can get a more favorable answer. Btw, I also name dropped the forum and explained "everyone else" was getting steering wheels, which is almost true...
Glad you're getting your wheel replaced, but usually the "Goodwill warranty" term is used when you're getting warranty work performed AFTER your warranty has expired. If your bumper-to-bumper warranty hasn't expired, this item should be covered, it is obviously a defect. That's what I told my dealership when it was replaced. I mentioned that I would bring my 9 year-old Lexus and have them take a look at its steering wheel and see how something like this peeling problem shouldn't be an issue really in any car.
 
  #336  
Old 06-04-2012, 05:26 PM
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2007 G35S 6MT
Driver's door around buttons replaced twice, passenger door and steering wheel once all under warranty...no issues, no problem.
 
  #337  
Old 06-08-2012, 12:58 PM
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hmm.. my dealer says cosmetic peelings on the inside is not covered under warranty, well I only have the Elite warranty, so I guess there's no way to get them to replace it huh?
 
  #338  
Old 06-09-2012, 12:05 PM
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Guys, try to contact someone in the UAE (Middle East), these trims are sold there.
 
  #339  
Old 06-09-2012, 12:24 PM
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Originally Posted by harp00n
Guys, try to contact someone in the UAE (Middle East), these trims are sold there.
Well since you seem to be the only member who was able to get one, how about getting a few more and re-selling to the rest of us?

We would surely pay you more than you paid. You could make a small profit and we would all be happy
 
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  #340  
Old 06-13-2012, 08:46 AM
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FYI to those following this thread, seems OCInfiniti can get these trims for us!

see here around post #25
https://g35driver.com/forums/g35-sed...2nd-gen-2.html

Tony says he will create a new thread once he has more stock in!
 
  #341  
Old 06-14-2012, 04:16 PM
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I asked our parts guy today to order the trim. I gave him the part number and said its a good number but Nissan is not allowing it to be ordered.
 
  #342  
Old 06-14-2012, 04:31 PM
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I asked our parts guy today to order the trim. I gave him the part number and said its a good number but Nissan is not allowing it to be ordered.
 
  #343  
Old 08-01-2012, 08:17 PM
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For anyone else wondering where to get the trims PM Phil@OCInfiniti. Got mines a few days ago. My steering wheel looks great now. Felt great replacing my plasti-dipped one with the new trim!
 
  #344  
Old 08-01-2012, 11:27 PM
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^^ That's great news if Phil is indeed carrying them now. Perhaps a mod could verify this is true and then we ought to sticky this info!!
 
  #345  
Old 08-09-2012, 10:29 PM
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Just ordered mine from Phil@OCInfiniti today along with the front door trim on each side that is having the same problem. I'll let you know once I get them and install them.
 


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