SF Bay Area Service Dep. recommendation?
#1
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Please, recommend Infiniti Service department in San Francisco Bay Area.
I live in SF, and I am going to bring in my 03 G35 sedan (bought used, still under warranty) for the first time. The car is amazing, but I have a bunch of small issues like annoying interior noises and front suspension creak while driving over the speed bump or driveway entering. Also I want to address poor MPG 14-19 regardless city or highway (could be timing tuning?).
Please, share your experience with these issues being addressed to Service dep.
How about Serramonte?
I live in SF, and I am going to bring in my 03 G35 sedan (bought used, still under warranty) for the first time. The car is amazing, but I have a bunch of small issues like annoying interior noises and front suspension creak while driving over the speed bump or driveway entering. Also I want to address poor MPG 14-19 regardless city or highway (could be timing tuning?).
Please, share your experience with these issues being addressed to Service dep.
How about Serramonte?
#2
#3
I've had my car serviced at Niello (Concord) and I didn't have a very good experience there. I would have a different service writer every time and they were pretty cold. I then started to go to Peninsula (Redwood City) and they were great at first. I had the same service writer every time and they went the extra mile to make me happy. That changed when my engine failed. The service manager there tried to screw me because they didn't want to spring for a new engine. In the end, I got my way, but it was a nine week stress filled odyssey I don't ever want to go through again. I am now considering Pleasanton Infiniti for my service needs.
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#8
I bought my sedan from Infiniti of Serramonte. I got my first service there for free,
because I gave them an excellent review for my buying experience.
Anyways, if you do use them, don't do the saturday appointment. The techs are probably fine, but there was only one service advisor the whole day. He wasn't
as friendly as the other writers. Maybe he was swamped, but I waited for almost
30 minutes to get my car released to me after the service was and my car was parke
out front.
because I gave them an excellent review for my buying experience.
Anyways, if you do use them, don't do the saturday appointment. The techs are probably fine, but there was only one service advisor the whole day. He wasn't
as friendly as the other writers. Maybe he was swamped, but I waited for almost
30 minutes to get my car released to me after the service was and my car was parke
out front.
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#12
I highly recommend puertola's performance. The place is owned by two guys who always repair the nicest cars. No only are they professional, but they'll remember you by name every time you come back, they're super honest, and even their reports are overly detailed; listing exactly what they have done & such...
Address: 382 21st Ave, San Francisco, CA 94121
Phone: (415) 751-1701
Address: 382 21st Ave, San Francisco, CA 94121
Phone: (415) 751-1701
#14
#15
Modded Member
iTrader: (20)
Originally Posted by gizsf
I would say go to Serramonte and speak to one of the guys there about it. If they are the usual rattles (sunroof, window motor, rear panel, parcel shelf,etc) I don't think you will have any problems with them. By the way...whats rattling?