Hey fellas,

I plan to take my G to Riverside Infiniti b/c I am having some warranty issues that need to get addressed.

Problems:

• Rattles in the A-pillar
• Rear deck rattles
• Sunroof squeaks
• Dash cluster cover is lifting on one side
• Vibrating passenger seat
• Discoloration in the navi screen

I know that is a long list of things to get addressed, so I want make sure that it gets done right the first time around. I know many socal members here get their car serviced @ Riverside for warranty & maintenance services.

Can you guys refer a good service advisor & a service technician that you guys trust @ Riverside?

I've had horrible experiences @ Tustin Infiniti and want to start getting my car serviced at Riverside from now on even though it's about 45 minutes away. I just wanted to find the right service advisor & a tech that I can feel comfortable handing over my keys.

Thanks in advance!

-Jason

 

ive taken my car numeros times and havent had any issues with any of the tech or service advisors

 

Talk to Ben. But honestly, all servo ads are quite nice there.

And make sure go and tell the Part's junkies I said hi.

 

When are you going BTW?

 

Riverside does great! take it to anyone up there and while your there checkout the parts department.........

 

Been there ... never had any issues, even with my car left overnight. Ben was my advisor too.

 

Alan, I am hoping to squeeze in some time during the month.. just not exactly sure when yet

I gotta admit I hate leaving my car over at the dealership overnight.

 

I guess BEN is the man to hit up. If you 2 can trust your cars to them, I should be fine.

 

Mike is a great rep as well. I've never had a problem with Riverside. Been taking my car there since 2005. Be sure to hit Tony and Rick up for discounted mods.

 

I dealt with Ben when I got my motor replaced. He never questioned my mods either.

 

how was the process for your engine replacement? did you do the test first and then bring back your car to riverside? i need to get my looked at

 

The process was pretty simple. I had to go back a total of 5 times. 1 oil change, 2 oil checks, once to drop off the car, and once to pick it up.

I initially only had a small amount of oil consumption at the first check at 1k miles. When I came back for my second check after another 1k miles and a bunch of passes at the drag strip (over 100) , I came back 15mm low (15mm according to them, my measurements were over 20mm) and got a new motor out of it. they also gave me a fairly new G37 for a few days for free as a courtesy car.

Talk to Ben to initiate an oil consumption test. You will need to have them do an oil change to initiate the test ($50) and come back after 1k miles.

 

Make sure you call them ahead of time to make appointment.

 

^ Good lookin out.

 

i'll be making an appointment for next tuesday