Fuel tank shutter valve
#1
Join Date: Mar 2006
Location: orange county, ca
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Fuel tank shutter valve
ok, so i know there's a TSB about this, but I've brought my G to the dealership 3 times in a last 2 weeks about this. every now and then when i would go to fill up at a gas station, the pump would shut off at about 1/2 to 3/4 of the way full. it wasn't all the time, but enough to annoy me. so i decided to bring it in the dealership.
1st time: go to the dealership and let them know the problem and they say no problem and "fix" it. dealership tells me they replaced the shutter valve which was defective (see TSB). after i get my car back i go right to the gas station (since it was about about 1/4 of a tank) and fill up. i put 12.7 gallons in and it won't let me pump any more gas. i get in the car and start it up and the gauge goes up to just above 1/2 tank.
2nd time: go back to the dealership. they say it could be something else (don't remember what), but they replace whatever they said was defective. once again my car is at 1/4 tank so i go to the gas station and fill up. once again i put in 12.7 gallons. start up the g and it goes to just above 1/2 tank.
3rd time: go back to the dealership. they tell me they took the whole thing apart (ie: anything that has to do with the gas tank) so they could verify if the tank as in fact full or not. they said that the tank was full so they put it all back together and the gauge goes up to full tank. problem solved, right? NO!
i just filled up tonight and it's only at 1/2 tank. after the pump stopped at the first station, i went to another one just to make sure. couldn't pump any more gas.
has anyone else had this much trouble with their gas tank and gauge?
1st time: go to the dealership and let them know the problem and they say no problem and "fix" it. dealership tells me they replaced the shutter valve which was defective (see TSB). after i get my car back i go right to the gas station (since it was about about 1/4 of a tank) and fill up. i put 12.7 gallons in and it won't let me pump any more gas. i get in the car and start it up and the gauge goes up to just above 1/2 tank.
2nd time: go back to the dealership. they say it could be something else (don't remember what), but they replace whatever they said was defective. once again my car is at 1/4 tank so i go to the gas station and fill up. once again i put in 12.7 gallons. start up the g and it goes to just above 1/2 tank.
3rd time: go back to the dealership. they tell me they took the whole thing apart (ie: anything that has to do with the gas tank) so they could verify if the tank as in fact full or not. they said that the tank was full so they put it all back together and the gauge goes up to full tank. problem solved, right? NO!
i just filled up tonight and it's only at 1/2 tank. after the pump stopped at the first station, i went to another one just to make sure. couldn't pump any more gas.
has anyone else had this much trouble with their gas tank and gauge?
#2
Man, you seem to be having quite a difficult time in resolving the issue. I took my car in for the very same problem after having my car for only a very short period of time. The issue was remedied via the shutter valve TSB. I have not had any problems since that time.
Can you possibly go to another dealership, if one is close by? I hope you get the problem fixed soon. It's a royal pain to have to deal with that.
Can you possibly go to another dealership, if one is close by? I hope you get the problem fixed soon. It's a royal pain to have to deal with that.
#3
Join Date: Mar 2006
Location: orange county, ca
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***update***
so I got my car back a couple of days ago. apparently the first time that I brought my car in and replaced the shutter valve, they some how moved the transfer hose and managed to get it pinched closed. I guess the transfer hose allows the fuel to move between two separate tanks that our G's have. So my fuel gauge was reading one tank full and one empty, averaging them out and coming up with 1/2 a tank. I guess the real test will be when I go to fill up next time.
so I got my car back a couple of days ago. apparently the first time that I brought my car in and replaced the shutter valve, they some how moved the transfer hose and managed to get it pinched closed. I guess the transfer hose allows the fuel to move between two separate tanks that our G's have. So my fuel gauge was reading one tank full and one empty, averaging them out and coming up with 1/2 a tank. I guess the real test will be when I go to fill up next time.
#7
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don't get me wrong, they were really nice, it just took them a while to figure out what was going on. always made sure i had a loaner and once it didn't work the first time they told me to bring my car in when it was convenient for me. it was a hassle to get it done, but it eventually worked out.
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#9
Originally Posted by Drtybrd61
just filled up again....gauge only went up to half a tank. this sucks...
Sorry Bro... I just got it fixed last week at Tustin Infiniti and they did it right the first time..My guage is back to normal for now .. I was also given the 07 sedan loaner which SUPER fun to drive for a day
#10
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#12
#15
Originally Posted by Drtybrd61
ok, so i know there's a TSB about this, but I've brought my G to the dealership 3 times in a last 2 weeks about this. every now and then when i would go to fill up at a gas station, the pump would shut off at about 1/2 to 3/4 of the way full. it wasn't all the time, but enough to annoy me. so i decided to bring it in the dealership.
1st time: go to the dealership and let them know the problem and they say no problem and "fix" it. dealership tells me they replaced the shutter valve which was defective (see TSB). after i get my car back i go right to the gas station (since it was about about 1/4 of a tank) and fill up. i put 12.7 gallons in and it won't let me pump any more gas. i get in the car and start it up and the gauge goes up to just above 1/2 tank.
2nd time: go back to the dealership. they say it could be something else (don't remember what), but they replace whatever they said was defective. once again my car is at 1/4 tank so i go to the gas station and fill up. once again i put in 12.7 gallons. start up the g and it goes to just above 1/2 tank.
3rd time: go back to the dealership. they tell me they took the whole thing apart (ie: anything that has to do with the gas tank) so they could verify if the tank as in fact full or not. they said that the tank was full so they put it all back together and the gauge goes up to full tank. problem solved, right? NO!
i just filled up tonight and it's only at 1/2 tank. after the pump stopped at the first station, i went to another one just to make sure. couldn't pump any more gas.
has anyone else had this much trouble with their gas tank and gauge?
1st time: go to the dealership and let them know the problem and they say no problem and "fix" it. dealership tells me they replaced the shutter valve which was defective (see TSB). after i get my car back i go right to the gas station (since it was about about 1/4 of a tank) and fill up. i put 12.7 gallons in and it won't let me pump any more gas. i get in the car and start it up and the gauge goes up to just above 1/2 tank.
2nd time: go back to the dealership. they say it could be something else (don't remember what), but they replace whatever they said was defective. once again my car is at 1/4 tank so i go to the gas station and fill up. once again i put in 12.7 gallons. start up the g and it goes to just above 1/2 tank.
3rd time: go back to the dealership. they tell me they took the whole thing apart (ie: anything that has to do with the gas tank) so they could verify if the tank as in fact full or not. they said that the tank was full so they put it all back together and the gauge goes up to full tank. problem solved, right? NO!
i just filled up tonight and it's only at 1/2 tank. after the pump stopped at the first station, i went to another one just to make sure. couldn't pump any more gas.
has anyone else had this much trouble with their gas tank and gauge?
Yes they give you a loaner but this is just a complete pain in the azz.
the car is registered in Texas. now its a dealership in oklahoma city.
What is your take on all of this and how does Inginiti handle buy-backs.
like the g but to many repairs for the same thing! Enough is enough.