HELP - Bubble in paint job on spoiler from spoilerdepot

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Apr 23, 2005 | 12:06 PM
  #1  
Hey guys,
I was looking at my lip spoiler from spoiler depot the other day and noticed that there was a 5/16" dia. bubble under the paint on the right corner!!! What could have caused this? I have tried to email them numerous times but keep on getting a message back saying my email won't go through. I read on their site that their products have a lifetime warranty so Im still gonna try to call them on Monday. Problem is that I will probably get stuck with shipping charges and then I have to take it off the car and reinstall it.
It just really pisses me off to see this. The paint job on the spoiler is crap!!!

Anyways, here's some pics.
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Apr 23, 2005 | 12:12 PM
  #2  
Wheres my pics. It never works for me. Lets try this again.

HELP - Bubble in paint job on spoiler from spoilerdepot-124_2472.jpg   HELP - Bubble in paint job on spoiler from spoilerdepot-124_2473.jpg  

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Apr 23, 2005 | 02:06 PM
  #3  
Why would have you installed it in the first place with such damage. I would first call them and see if they will take it back and replace it free of charge. Ask them to issue a call tag and have the item picked up at their expense. Next action would be to contact your credit card company and dispute the bill if you paid via credit card if you get no satisfacton from them.
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Apr 23, 2005 | 03:31 PM
  #4  
Quote: Hey guys,
I was looking at my lip spoiler from spoiler depot the other day and noticed that there was a 5/16" dia. bubble under the paint on the right corner!!! What could have caused this? I have tried to email them numerous times but keep on getting a message back saying my email won't go through. I read on their site that their products have a lifetime warranty so Im still gonna try to call them on Monday. Problem is that I will probably get stuck with shipping charges and then I have to take it off the car and reinstall it.
It just really pisses me off to see this. The paint job on the spoiler is crap!!!

Anyways, here's some pics.

It's a 150 dollar spoiler... i wouldnt have expected so much if i were you.. and i definately wouldn thave expected a lifetime warranty which seems like a GREAT deal.
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Apr 23, 2005 | 06:24 PM
  #5  
Almost looks like they painted over a drip of water that remained before priming it.
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Apr 24, 2005 | 01:05 AM
  #6  
Quote: Why would have you installed it in the first place with such damage. I would first call them and see if they will take it back and replace it free of charge. Ask them to issue a call tag and have the item picked up at their expense. Next action would be to contact your credit card company and dispute the bill if you paid via credit card if you get no satisfacton from them.
I installed the spoiler about 30-45 days ago and the bubble formed and appeared in the last couple of days. Although it was cheaper than the others out there, (paid $227 shipped) it's still not a real cheap add-on. I would have expected alittle better quality than this. We'll see what they say on Monday.
I'll keep everyone informed and thanks for the responses.
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May 17, 2005 | 03:22 PM
  #7  
So what happened? Is their customer service worth a damn?
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May 17, 2005 | 03:37 PM
  #8  
Quote: I installed the spoiler about 30-45 days ago and the bubble formed and appeared in the last couple of days. Although it was cheaper than the others out there, (paid $227 shipped) it's still not a real cheap add-on. I would have expected alittle better quality than this. We'll see what they say on Monday.
I'll keep everyone informed and thanks for the responses.
Did you wax the spoiler at any point?

Uncured paint may bubble up if it can't air out properly.
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May 17, 2005 | 03:45 PM
  #9  
They Sent Me The Wrong Color Twice Even After Telling Them The Problem! But They Didnt Charge For The Second So I Guess Ill Paint It Myself! Know Any Good Paint Shops In So. Cal.?
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May 17, 2005 | 08:21 PM
  #10  
UPDATE:
I took off the spoiler with the bubble in it. Man was it a pain in the a$$. I am currently waiting for the new one to be sent to me and then I send back the defective one. They seemed to be very willing to help me, but I have not received the new spoiler yet, so until I do, no glowing remarks for them.

I will post again with new info.

PS - I never waxed the spoiler. Just washed it after waiting like 2 weeks for it to cure.
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