EverythingG35.com sent me a damaged front lip! :(

Subscribe
Jun 27, 2007 | 10:43 PM
  #1  
**EDIT** EverythingG35.com fixed my problem, they are GREAT to deal with! Awesome Customer service!**EDIT**

MAN am i BUMMED (and pretty pissed)!!! i just got my front lip for my 05 sedan, and when i opened it up i found it was "cracked" and scratched. Here are some pics below...




Do you think everythingg35.com will give me a refund of some sort or send me a new one? The only thing is, shipping it back will be a b**** since its such a large package.

Or... would this damage be fixable? If so, what could i do?
Reply 0
Jun 27, 2007 | 11:37 PM
  #2  
Since it came damaged, it's not your fault. They should take it back and refund you for shipping and send you a new one. Just give them a call.
Reply 0
Jun 27, 2007 | 11:38 PM
  #3  
^+1

That look bad, was it even wrapped in foam?
Reply 0
Jun 27, 2007 | 11:39 PM
  #4  
why don't you contact them and ask first.
Reply 0
Jun 27, 2007 | 11:44 PM
  #5  
Call and talk to Joe (the manager). He's a great guy and he'll make it right. You may end up having to turn a claim in to the UPS or whoever shipped it, though.
Reply 0
Jun 27, 2007 | 11:55 PM
  #6  
Ok thanks guys, I will give them a call and hopefully it will work out.
Reply 0
Jun 28, 2007 | 12:01 AM
  #7  
I realize that i shouldnt have posted their name on this thread because it could give them a bad image. At the time, i was just really pissed off, but now i know i shouldnt have done that. I am sure everythingg35.com will fix the problem without giving me any hassle. The reason why i am saying this now is because I sell things on ebay and i hate when customers badmouth me (i.e. leave negative feedback) without contacting me first to see if i can resolve the issue. Anyways, im sure everything will be fine with them as i have heard good stuff about their customer service.
Reply 0
Jun 28, 2007 | 12:09 AM
  #8  
Especially since EverythingG35.com is a sponsor!! You can always delete your post...
Reply 0
Jun 28, 2007 | 01:22 AM
  #9  
yes...delete button please
Reply 0
Jun 28, 2007 | 02:45 AM
  #10  
Tooo late...he just killed my respect for everythingg35.



Just kidding
Reply 0
Jun 28, 2007 | 04:49 AM
  #11  
some nasty looking scrathes on there.........
Reply 0
Jun 28, 2007 | 06:09 AM
  #12  
when i bought my lip, it was cracked down the middle. the vendor replaced it with a new one. i dont see why it should be a problem. it wasnt your fault...
Reply 0
Jun 28, 2007 | 08:15 AM
  #13  
Did it come wrapped in barbwire?
Reply 0
Jun 28, 2007 | 12:03 PM
  #14  
Most likely UPS fault.
Reply 0
Jun 28, 2007 | 12:35 PM
  #15  
That sucks, you didn't bad mouth anyone though, just stated a fact and provided evidence. Unless it was in fact shipped in barbed wire I don't see how deep scratches can be from the UPS guy, unless he opened it and raked it with barbed wire...
Reply 0