Another "Warranty Update" Thread...
#1
Join Date: Nov 2010
Location: Brampton
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Another "Warranty Update" Thread...
Took my 07 G35S to the dealer to have them take a look at the steering wheel and door handles.
Minutes later, the advisor comes to me and says "Yup, the steering wheel is going to get replaced for sure. We've taken pictures of the doors and we'll be sending them to Head Office to see if they'll replace those too."
This kind of surprises me considering the cost of these items. You'd figure they'd rather do the doors than the steering wheel. But I guess warranty time pays the tech makes more to replace a steering wheel than door panels.
Update to follow next week when the parts arrive....
Minutes later, the advisor comes to me and says "Yup, the steering wheel is going to get replaced for sure. We've taken pictures of the doors and we'll be sending them to Head Office to see if they'll replace those too."
This kind of surprises me considering the cost of these items. You'd figure they'd rather do the doors than the steering wheel. But I guess warranty time pays the tech makes more to replace a steering wheel than door panels.
Update to follow next week when the parts arrive....
#2
You must be lucky. My dealer refuses to replace mine since warranty won't cover it. Consumer affairs even denied my claim. What makes no sense is infiniti corporate says they don't cover trim under warranty but they have a tsb for the exterior chrome trim! WTF!
Your dealer is probably covering this out of pocket.
Your dealer is probably covering this out of pocket.
#3
You must be lucky. My dealer refuses to replace mine since warranty won't cover it. Consumer affairs even denied my claim. What makes no sense is infiniti corporate says they don't cover trim under warranty but they have a tsb for the exterior chrome trim! WTF!
Your dealer is probably covering this out of pocket.
Your dealer is probably covering this out of pocket.
#4
If these guys dont fix it, I'll be making a trip to Orlando.
#5
You must be lucky. My dealer refuses to replace mine since warranty won't cover it. Consumer affairs even denied my claim. What makes no sense is infiniti corporate says they don't cover trim under warranty but they have a tsb for the exterior chrome trim! WTF!
Your dealer is probably covering this out of pocket.
Your dealer is probably covering this out of pocket.
#6
Join Date: Nov 2010
Location: Brampton
Posts: 36
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#7
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#10
I just got my steering wheel and door handles replaced last week. I have 55k on my 07 Journey.
Took my 07 G35S to the dealer to have them take a look at the steering wheel and door handles.
Minutes later, the advisor comes to me and says "Yup, the steering wheel is going to get replaced for sure. We've taken pictures of the doors and we'll be sending them to Head Office to see if they'll replace those too."
This kind of surprises me considering the cost of these items. You'd figure they'd rather do the doors than the steering wheel. But I guess warranty time pays the tech makes more to replace a steering wheel than door panels.
Update to follow next week when the parts arrive....
Minutes later, the advisor comes to me and says "Yup, the steering wheel is going to get replaced for sure. We've taken pictures of the doors and we'll be sending them to Head Office to see if they'll replace those too."
This kind of surprises me considering the cost of these items. You'd figure they'd rather do the doors than the steering wheel. But I guess warranty time pays the tech makes more to replace a steering wheel than door panels.
Update to follow next week when the parts arrive....
#12
#13
#15
We brought ours in for 3 problems:
1) Sunroof rubber gaskets were messed up
2) Rubber around console was lifting up
3) Driver door gasket was torn
They did all that, and also gave us a new steering wheel without us asking
Now I'm seeing if they can replace that rubber piece on the outside of the car above the windows... it's warped and looks like it's melting
1) Sunroof rubber gaskets were messed up
2) Rubber around console was lifting up
3) Driver door gasket was torn
They did all that, and also gave us a new steering wheel without us asking
Now I'm seeing if they can replace that rubber piece on the outside of the car above the windows... it's warped and looks like it's melting