steering column issue (motorized)
sorry forgot to post an update.
got my car back after it had two different steering columns put in. the first had a bad motor and it just wouldnt move. so they ordered a second and installed it. the problem seems to be gone now. the steering wheel wasn't straight when i picked it up so i took it back and they re-aligned the toe (like they should have the first time). They were apologetic and fixed it really fast, in their defense. car seems to be working fine and i'm personally glad i got the repair.
while it was in there, they solved a rattle problem i had in the right front door.
got my car back after it had two different steering columns put in. the first had a bad motor and it just wouldnt move. so they ordered a second and installed it. the problem seems to be gone now. the steering wheel wasn't straight when i picked it up so i took it back and they re-aligned the toe (like they should have the first time). They were apologetic and fixed it really fast, in their defense. car seems to be working fine and i'm personally glad i got the repair.
while it was in there, they solved a rattle problem i had in the right front door.
Originally Posted by Altersys
sorry forgot to post an update.
got my car back after it had two different steering columns put in. the first had a bad motor and it just wouldnt move. so they ordered a second and installed it. the problem seems to be gone now. the steering wheel wasn't straight when i picked it up so i took it back and they re-aligned the toe (like they should have the first time). They were apologetic and fixed it really fast, in their defense. car seems to be working fine and i'm personally glad i got the repair.
while it was in there, they solved a rattle problem i had in the right front door.
got my car back after it had two different steering columns put in. the first had a bad motor and it just wouldnt move. so they ordered a second and installed it. the problem seems to be gone now. the steering wheel wasn't straight when i picked it up so i took it back and they re-aligned the toe (like they should have the first time). They were apologetic and fixed it really fast, in their defense. car seems to be working fine and i'm personally glad i got the repair.
while it was in there, they solved a rattle problem i had in the right front door.
today i made an appointment to drop it off tomm morning to get the column replaced. so ill keep you posted on how that goes.
BUT also i have a rattle in the front passenger door. i brought it in once before and they even made it worse then it was. so now gonna have them fix both. WOW seems to me like w.e problems persist with the car you and i share the same defects. thanks, iill let you know.
yea so had the steering column replaced for about 3 days now and the FKIN motor just went. so it only tilts up and down not in and out. doesnt even make a noise. so im going to call the fkers up again, to see wtf they can do,
sorry, maybe it wasn't clear. the steering column moving downwards AFTER it is done moving into position. ie, it should be locked already, but isn't until you apply downward pressure.
makes more sense?
makes more sense?
Originally Posted by sunmind
Trying not to appear dumb but the steering column moving slightly downwards and "locking" is a technical deficiency that requires a replacement steering column..?? 

And they're starting to see a run of cars with the same problem, or so I'm told. No word from Infiniti other than, don't fix it - replace it.
FWIW, Pete
Originally Posted by sunmind
Thanks you guys.
To keep this in perspective, my steering column moves a miniscule amount when downward pressure is applied (not deliberate pressure, just the weight of the driver's grip) and "feels" like it is locking or locating. I had noticed it, of course, but would not have considered it an issue until I read this thread.
I do not know if this is the same degree of movement you guys (getting replacement columns) have experienced...?
To keep this in perspective, my steering column moves a miniscule amount when downward pressure is applied (not deliberate pressure, just the weight of the driver's grip) and "feels" like it is locking or locating. I had noticed it, of course, but would not have considered it an issue until I read this thread.
I do not know if this is the same degree of movement you guys (getting replacement columns) have experienced...?
Originally Posted by justpete0
PMJI. That's what the dealer told me, too. I've since changed the seating position and the wheel moves a lot less to lock than it initially did.
And they're starting to see a run of cars with the same problem, or so I'm told. No word from Infiniti other than, don't fix it - replace it.
FWIW, Pete
And they're starting to see a run of cars with the same problem, or so I'm told. No word from Infiniti other than, don't fix it - replace it.
FWIW, Pete
Me too
I have the same issue but mine does not seem to drop down much. My steering wheel seems to just click everytime after startup, but then stays consistent throughout. I probably will not have it fixed though since once you give it to the dealer with a minor problem like this, they tend to mess things up even more. I suggest just dealing with it.
As an Update to this issue. I finally got my car in for a service and they are going to replace the whole column, much like others on this forum. Any updates from others who have had this issue?
I have the same problem you all have with the steering column. Even after it finally locks into place, I can move the column slightly up and down. Possibly a safety issue but definitely not something you should feel every time you get into a high-quality automobile.
Will take mine in.
S
Will take mine in.
S
Mine always moves a couple mm to. I guess I will mention it to the service dept. next time I'm in for oil. I'm just worried that sometimes when they take things apart to repair them they make thing worse. Better safe than sorry.
Last edited by rpm&my_G35; Mar 15, 2008 at 10:29 AM.
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