ARCH Industries
Former G35driver Vendor
Joined: Mar 2010
Posts: 88
Likes: 0
This situation is almost resolved. Arch is not a shady company and we try our hardest to make our customers happy. If you have an issue with someone in our company please attempt to contact a different person and see if you can get them to see eye to eye with you before making threads. We dont accept the blame for the damage on the bumper since this is the first time we have ever had someone come back with a mangled bumper especially since we didnt have anything to do with mounting. The paint was an issue and we have since changed our shop. But even with our changing of the shop we would have gladly went and had it done over since there were imperfections. This part ends when anyone decides to take a discount.
Joined: Dec 2008
Posts: 7,968
Likes: 688
From: Willow Springs, CA
This situation is almost resolved. Arch is not a shady company and we try our hardest to make our customers happy. If you have an issue with someone in our company please attempt to contact a different person and see if you can get them to see eye to eye with you before making threads. We dont accept the blame for the damage on the bumper since this is the first time we have ever had someone come back with a mangled bumper especially since we didnt have anything to do with mounting. The paint was an issue and we have since changed our shop. But even with our changing of the shop we would have gladly went and had it done over since there were imperfections. This part ends when anyone decides to take a discount.
Joe and I talked this over via PM and the issue will be resolved either this weekend or early next week.
Thanks Joe
Former G35driver Vendor
Joined: Mar 2010
Posts: 88
Likes: 0
lol
Former G35driver Vendor
Joined: Mar 2010
Posts: 88
Likes: 0
Former G35driver Vendor
Joined: Mar 2010
Posts: 88
Likes: 0
To all of our customers and future customers please remember we will do as much as possible to make sure your happy but please remember also that coming back at a way later date will always cause complications, This does not mean we will not try to help you with the issue but rather it might take longer to find the middle ground based on the circumstances. If you feel you arent being helped to your satisfaction whether it be me or Rich or any of our other employees please try to contact someone else at ARCH. We really are here to make you happy.
Joined: Dec 2008
Posts: 7,968
Likes: 688
From: Willow Springs, CA
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