I've order a few parts from Andy and never had any problems.

Sometimes, somethings happen that is beyond your control. It may take sometime , you just have to wait it out. I think OP moved a little to quick to set up a claim with paypal. Emailing , PM , calling 15 times a day is just absurd. Personally, and being a major chain store owner I would ignore you too.

 

Andy is one of the only vendors I truly trust. He's gone above and beyond my expectations a number of times all with great service.

I'm sorry you had an unpleasant experience, but as most of the G37 crowd will tell you, he's one of the best.

 

God knows how long i waited and didn't get a respons, a good vendor would tend to his customers, not ignore them, all i wanted to know is if they got any tracking for my exhaust, on top of that the bad reviews i've read about them, not only on these and some other forums, but even on the Subaru forums, beside Invidia no longer deals with them because of the bad reputation they got and their paypal account is suspended, all of those shady stuff would make me take immedite actions instead of just sitting and waiting, beside they told me they'll ship it now, then they told me they shipped it, then again they said they ordered from another vendor, go read this thread:

https://g35driver.com/forums/v36-eng...0-exhaust.html

And major vendor as you claim should not sell things they doesn't have, he could've told me they don't have in stock so i can go order it from someone else who got it in stock, but lying to me and say they have it and they only need my payment to send it, then they start ignoring me and not doing anything, oh please, go search the internet on how many bad reviews they posted and stories about money theft Andy and his friend did, at least when i ordered it from Amplified they shipped it and sent me a tracking number in less than 24 hours.
They only place hpautoworks found a good customers base is myg37.com, and i doubt it's some of their friends that say good stuff about them so that people go and buy from them, for every 10 people recommending hpautoworks i get to find 100 complain from them.

 

I've spent a little over 3 grand at hp autoworks over the last several months buying about a dozen parts total.

I for one will say I've had nothing but good experiences and think Andy is a great guy. There's always two sides to the story and I'd be interested to hear Andy's side but that's only because I'm sure it would explain a lot. I don't need to hear his side to gain any confidence because I already fully trust him.

 

I guess this is only the G37 community.

Once you search HPautoworks on google, you'll get nothing but negative responses. Maybe he only wants to pay attention to his G37 community and just forget about everyone else.

Thats what it seems like to me.

 

It seems like to me that negative comments are welcome but positive ones are not.

 

Positive ones are great to hear but from all the things i've read and herd and seen. Doesnt look good for Andy even though he has his back up.

There are over 10 forums i've seen with horrible reviews against this guy.
I herd things about Andy that i cannot even disclose on the site.
You guys might think he's cool, does everything legit, and whatever, but he's just another vendor on myg37.
He's been banned from forums left and right due to the same issues. This is not new.
I wouldnt trust that guy with a dollar. Doesnt matter how many good reviews he got on myg37. That doesnt prove anything to me.
That just means he's good with that community, but how about others.
Thats his problem.

He said he had the Invidia exhaust. No he didnt because i know the guys from Invidia. They never supplied him with any of their products due to a personal issues or whatever, non of my business.
Andy already had orders for it and he couldnt sell it because he didnt have it although he said he did. He would blame the vendor/dealer he's getting it from.

Same the with the MXP exhaust for G37, same ****. He couldnt get his hands on even one. Now he did thats cuz he probably found a warehouse that has them.

The fact is that, as much as the G37 guys come in here and say he's good or whatever, doesnt change anyones mind about how much of a scandal he is.
For anyone thinking I'm full of **** and dont know anything about Andy, you clearly have no idea what i deal with every week.

Im telling you now, search hpautoworks on google. You'll see what im talking about.

And also, most of his products arent even covered by warrenty due to not buying it from the dealer producing the product.


Anyways, if you guys want to buy from this vendor or whatever he is, do it at your own risk. Just because one guy spent over 3 grand at hpauto doesnt mean he's trust worthy. I can buy parts from the ghetto place down the street and spend 5,000 on his products but then the next guy who comes by gets screwed over.

Does it make that person trust worthy

Sorry for being a complete azz, but i go through this **** way too much.
My family owns their businesses, we know how people do their dirty tricks to get what they want. I've seen every trick in the book.

Ima go and sleep now lol

 

Even people who have had problems, got them resolved. No business is perfect.

 

Thats why they go bankrupt

 

That is one of the most ignorant things I have ever heard. So you are trying to say that any business that ever makes a mistake will go bankrupt?

Hotels, restaurants, airlines, car companies, ect would all be non existent.

Every single vendor on here has messed up somehow with someone. I trust Andy enough that I send him checks in the mail to pay for my parts, knowing there is no chance to get my money back. He has never disappointed me.

 

well, i ordered an apexi n1 exhaust for my g about a month ago, and was told it would take 8-10 business days. try calling, no response. i send emails, no response back. paid the exhaust and shipping in full. a company has to be able to run better then that. im not saying they are bad people, just a very disorganized company overall.

 

I know how you feel, better cancel your order of file a claim and order it from somewhere else, some place thats trust worthy.

 

I do admit, businesses do make mistakes but when it comes to the point that its getting out of hand, they got a big problem. Especially when you type up the company's name on Google and get nothing but bad reviews.

 

No matter what people trying to say, after searching the internet i found 10 good comments about hpautoworks and on the other hand there is 100 bad comments, they even got banned as sponsers from many sites, so how would you comment on that?
I'm guessing that they only paid attention to myg37.com community and tried to polish their image there.

 

This thread seems to have run its course, and now people are just debating. Am closing it - if that's a concern for anyone, please PM me.